Summary
Overview
Work History
Education
Skills
Availability
Cover Letters
Languages
References
Websites
Timeline
Generic

Puja Bhusal

Vancouver,BC

Summary

Dynamic and dedicated professional with a proven track record at Black + Blue, excelling in guest experience and service excellence. Skilled in cash handling and effective communication, I thrive in high-volume environments, ensuring seamless operations and memorable customer interactions. Committed to maintaining luxury hospitality standards and fostering team collaboration.

Overview

2
2
years of professional experience

Work History

Cashier/Sales Associate

JJ Sri Lankan Store
Vancouver, BC
10.2023 - 07.2025
  • Delivered friendly and efficient customer service in a fast-paced retail environment.
  • Accurately processed cash, debit, and credit payments using POS systems.
  • Balanced cash drawer and completed daily sales and transaction reports.
  • Restocked shelves, checked expiry dates, and ensured proper product display.
  • Maintained store cleanliness and complied with Canadian food safety and workplace standards.
  • Assisted with opening and closing duties, including inventory checks.
  • Worked collaboratively with team members to ensure smooth store operations.

Guest Service

Black + Blue
Vancouver, BC
09.2024 - 04.2025
  • Delivered consistent, personalized guest service in a fast-paced, upscale dining environment.
  • Greeted guests warmly, anticipated needs, and ensured a seamless experience from arrival to departure.
  • Responded promptly and professionally to guest requests, questions, and concerns.
  • Communicated effectively with front-of-house and back-of-house teams to support smooth operations.
  • Maintained composure, professionalism, and attention to detail during peak service periods.

Education

Associate of Arts Degree -

University Canada West

Skills

  • Guest Experience & Service Excellence
  • Luxury Hospitality Standards
  • Verbal Communication & Active Listening
  • Multitasking in High-Volume Environments
  • Problem Resolution & Service Recovery
  • Team Collaboration
  • Attention to Detail
  • Professional Appearance & Conduct
  • Customer Service & Sales Support
  • Cash Handling & POS Systems
  • Stocking & Merchandising Support
  • Teamwork & Reliability
  • Organization & Time Management
  • Clear Communication
  • Customer Problem Resolution
  • Member Service & Support
  • Cash Handling & Transaction Accuracy
  • Efficiency in High-Volume Settings
  • Organization & Cleanliness
  • Communication & Problem Solving

Availability

Flexible availability, including weekends, evenings, early mornings, and holidays.

Cover Letters

  • JW MARRIOTT PARQ VANCOUVER, Dear Hiring Manager, I am writing to express my interest in the Guest Experience Expert position at JW Marriott Parq Vancouver. With over three years of experience delivering attentive, guest-focused service in fast-paced hospitality environments, I am excited about the opportunity to contribute to Marriott’s culture of excellence and luxury service. In my current and previous roles, I have developed strong skills in guest relations, service recovery, and clear communication. I take pride in creating welcoming experiences, anticipating guest needs, and maintaining professionalism during high-volume periods. I understand the importance of upholding brand standards and delivering thoughtful, personalized service that leaves a lasting impression. I am particularly drawn to JW Marriott’s commitment to refined hospitality, teamwork, and exceptional guest care. I am confident my reliability, attention to detail, and passion for service would allow me to positively contribute to your team. If the Guest Experience Expert position is not currently available, I would welcome consideration for other opportunities within JW Marriott Parq Vancouver that align with my skills and experience. Thank you for your time and consideration. I would welcome the opportunity to further discuss how I can support your team. Sincerely, [YOUR FULL NAME]
  • LONDON DRUGS, Dear Hiring Manager, I am excited to apply for the Sales Service (Stock and Cash) position at the Hastings and Abbott location. With a strong background in customer service, teamwork, and fast-paced operations, I am eager to contribute to London Drugs’ reputation for reliability, customer trust, and community-focused service. My experience in hospitality has strengthened my ability to assist customers, manage multiple responsibilities, and maintain organized, welcoming environments. I am comfortable handling transactions, supporting stock and merchandising tasks, and working collaboratively to ensure customers receive efficient and friendly service. I value London Drugs’ commitment to teamwork, integrity, and long-term employee development, and I would welcome the opportunity to grow within your organization. If this position is not currently available, I would appreciate consideration for other opportunities within London Drugs that align with my skills and availability. Thank you for your time and consideration. I look forward to the opportunity to contribute to your team. Sincerely, [YOUR FULL NAME]
  • COSTCO, Dear Hiring Manager, I am writing to apply for the Member Service Assistant position at the Expo Boulevard location. With several years of experience working in fast-paced service environments, I am motivated to contribute to Costco’s commitment to efficiency, teamwork, and exceptional member service. My background has helped me develop strong skills in assisting customers, maintaining organized work areas, and working effectively as part of a team. I am comfortable performing repetitive tasks, following procedures, and maintaining a positive attitude while supporting high daily volumes. I admire Costco’s emphasis on integrity, respect, and employee development, and I am eager to contribute my strong work ethic and reliability to your team. If the Member Service Assistant position is not currently available, I would welcome consideration for other opportunities within Costco that align with my skills and availability. Thank you for your time and consideration. I look forward to the opportunity to contribute to Costco’s continued success. Sincerely, [YOUR FULL NAME]

Languages

Nepali
Professional
Hindi
Professional
English
Professional

References

References available upon request.

Timeline

Guest Service

Black + Blue
09.2024 - 04.2025

Cashier/Sales Associate

JJ Sri Lankan Store
10.2023 - 07.2025

Associate of Arts Degree -

University Canada West
Puja Bhusal