PRUTHVIJ PRADIP GOHIL
Collection Manager
Toronto,Ontario
Summary
To seek responsible position in an organization where I can make use of my technical skills and knowledge to achieve excellence through my dedication and hard work for organizations as well as my personal growth.
Overview
9
9
years of professional experience
Work History
Collections Manager
Aditya Birla Housing Finance
02.2024 - 03.2025
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
- Enhanced team performance through regular training, coaching, and feedback sessions.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Worked with legal resources and recovery teams to manage default issues.
- Streamlined collections procedures for increased productivity and reduced manual efforts.
Deputy Manager (Credit Card)
HDFC BANK
08.2023 - 02.2024
- Responsible for calling credit customers who were over 30 days past due to set up payment plans.
- Telecalling team handling
- Monitor and review ground field team to achieve set targets.
Deputy Manager (Personal Loan)
Bajaj Finance
01.2022 - 08.2023
- Assisted in developing guidelines for special recovery projects that were initiated from time to time.
- Often put on a special team that was responsible for recovering debt on seriously delinquent accounts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Agency Owner
Collection agency in Bajaj Finance (Consumer Durable/ Digital Products) (DRA Certified)
07.2020 - 12.2021
- Responsible for taking incoming calls and giving customers the information, they needed to pay accounts.
- Part of a team designated to handle seriously past due accounts.
- Pruthvij Pradip Gohil (AFLOW428T4)
Site Engineer
Galaxyinfraconpvt.Ltd.
06.2016 - 12.2019
- General and Technical Site supervision of civil works at power sub-stations, including foundations, trenches, control building and associated works.
- Plan and execute Civil works Construction in coordination with Civil Contractors.
- Direct construction, operations, and maintenance activities at project site.
- Work on engineering designs preparing reports, construction drawings, specifications, calculations, equipment selection for various project. May include Defect coding and assessment of wastewater collection systems.
- Management of civil engineering interface with contractor.
Education
Bachelor - Civil Engineering
Sunrise University
06.2016
Diploma - Civil Engineering
Techno Global University
06.2013
SSC (10th Std.) -
Gujarat State Education Board
03.2007
Skills
- Strong ability to communicate with clients
- Experience in Word, Excel and PowerPoint highly desirable
- Ability to walk or stand up to 90% of the time scheduled
- Technical and professional demeanor
- Strong organization, decision-making, and problem solving skills
- Exceptionally strong communication and negotiation skills
- Dedicated to recovering debt that is rightfully owed
- Able to work successfully on special projects
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion skills
- Knowledge of collection laws and regulations
- Proficiency in relevant software and systems
- Experience in a financial institution or mortgage company
Languages
Hindi
Native or Bilingual
English
Professional Working
Gujarati
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
MS Office(Excel, Power Point, Word)
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsPaid time offTeam Building / Company RetreatsQuote
It is never too late to be what you might have been.
George Eliot
Interests
Corporate culture, New beginnings, Learning new things
Timeline
Collections Manager
Aditya Birla Housing Finance
02.2024 - 03.2025
Deputy Manager (Credit Card)
HDFC BANK
08.2023 - 02.2024
Deputy Manager (Personal Loan)
Bajaj Finance
01.2022 - 08.2023
Agency Owner
Collection agency in Bajaj Finance (Consumer Durable/ Digital Products) (DRA Certified)
07.2020 - 12.2021
Site Engineer
Galaxyinfraconpvt.Ltd.
06.2016 - 12.2019
Bachelor - Civil Engineering
Sunrise University
Diploma - Civil Engineering
Techno Global University
SSC (10th Std.) -
Gujarat State Education Board
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