Prutha Khatavkar
Brampton,ON
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
4
4
years of professional experience
Work History
Shift Manager
Lucas & Marco Inc. Mcdonalds
02.2022 - Current
- Served 500+ customers in a day.
- Managed to get QOQ under 3%.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Kept employees operating productively and working on tasks to meet business and customer needs
Crew Trainer
McDonald's
07.2020 - 02.2022
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Delivery Warehouse Team Member
Amazon
08.2020 - 10.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
Warehouse Associate
Gap Inc
06.2020 - 09.2020
- Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Crew Member
Bar Burrito
09.2019 - 03.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Diploma - Hospitality And Tourism Management
Conestoga College
Waterloo2021
High School Diploma -
Don Bosco High School
Vadodara, Gujarat India05.2018
Skills
- Accurate Money Handling
- Opening and Closing Procedures
- Staff Management
- Customer Relationship Management
- Team Leadership
- Verbal and Written Communication
Timeline
Shift Manager
Lucas & Marco Inc. Mcdonalds
02.2022 - Current
Delivery Warehouse Team Member
Amazon
08.2020 - 10.2020
Crew Trainer
McDonald's
07.2020 - 02.2022
Warehouse Associate
Gap Inc
06.2020 - 09.2020
Crew Member
Bar Burrito
09.2019 - 03.2020
Diploma - Hospitality And Tourism Management
Conestoga College
High School Diploma -
Don Bosco High School
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