Prubhdeep Singh
Toronto,ON
Summary
Driven Customer Care Representative with a proven track record at Maurya East Indian Roti, enhancing customer retention and driving sales through effective resolution of concerns. Skilled in cybersecurity and network security, with a knack for leveraging technical expertise and exceptional communication skills to solve complex issues, ensuring customer satisfaction. Demonstrated ability to handle a high volume of customer interactions daily, with a focus on positive outcomes.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
Maurya East Indian Roti
02.2023 - Current
- Resolved concerns with products or services to help with retention and drive sales.
- Logged call information and solutions provided into internal database.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
Education
No Degree - Cyber Security
Skills
- Cybersecurity Protocols
- Cybersecurity
- Networking
- Network configuration
- Linux experience
- SQL understanding
- Network Security
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Customer Care Representative - Maurya East Indian Roti
02.2023 - Current
CORSERA - No Degree, Cyber Security
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