Prosscovia Nakiwu
North York ,Ontario
Overview
9
9
years of professional experience
Work History
Salesperson
Abrela General Hardware
Kampala, Uganda
03.2014 - 11.2022
- Managed key accounts in order to maintain strong relationships with top-tier clients.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly
- Expanded customer base through targeted prospecting and networking efforts.
- Logged reports, expenses, receipts, and sales in company database.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Trained new employees on customer service, money handling and organizing strategies.
Education
Assistant Pharmacy
Yorkdale Adult Learning Centre
North York, ONBachelor Of Commerce - Finance
Makerer University
Kampala, Uganda 01.2011
Skills
- Cross-selling products and services
- Account Management
- Customer Engagement
- Trial close
- Customer care
- Problem-solving aptitude
- Interpersonal communication skills
- Performance Tracking
Languages
English
Elementary
Luganda
Professional Working
Timeline
Salesperson
Abrela General Hardware
03.2014 - 11.2022
Assistant Pharmacy
Yorkdale Adult Learning Centre
Bachelor Of Commerce - Finance
Makerer University