Pronob Banik
East York,Ontario
Summary
A solid history of great guest service is demonstrated by the friendly serving. Efficiently perform a variety of food and beverage functions through multitasking. Diligent team member who is focused, praised for a proven track record of punctuality and providing superior customer service. Job seeker with a good sense of organization who works tirelessly and with desire to land entry-level jobs. To find and keep a full-time job that offers professional challenges while utilizing strong communication, time management, and problem solving abilities. To gain precious experience and build up myself as a professional and a successful employee.
Overview
14
14
years of professional experience
Work History
Server Assistant
Akira Back
2023.05 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Server Assistant
David Duncan House
2023.01 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Manager
Esso Gas Station
2021.12 - 2023.01
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Server Assistant
David Duncan House
2021.10 - 2022.05
Waiter
Grand Cinnamon Banquet Nad Convention Centre
2021.02 - 2021.04
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Server
Vieux-Port Steakhouse
2019.10 - 2020.03
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Milos
2019.09 - 2020.03
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Assistant Cook
Ye Olde Orchard(Pub & Grill)
2018.02 - 2019.09
- Prepared food orders to support waitstaff and other team members.
- Worked with chef to prepare daily food specials and other supplies.
- Monitored food quality and temperature for safe consumption.
Teacher
School Of Smile
2011.09 - 2017.11
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Active Member
"Land A Hand" Society
2009.09 - 2017.11
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor of Arts - Law Studies
University of London
London, UK08.2015
Higher Secondary School Certificate - Science
Sylhet Government College
Sylhet, Bangladesh04.2007
Secondary School Certificate - Science
Jalalabad Cantonment Public School & College
Sylhet, Bangladesh03.2004
Skills
- Dining Customer Service
- Customer Deliveries
- Hospitality Management
- Table Setting Arrangements
- Wine Pairings
- Order Delivery Practices
- Customer Service
- Dining Crew Workflow Optimization
- Tabs and Food Running
- Any Operating System
- Legal Research
- Drafting
Timeline
Server Assistant
Akira Back
2023.05 - Current
Server Assistant
David Duncan House
2023.01 - Current
Manager
Esso Gas Station
2021.12 - 2023.01
Server Assistant
David Duncan House
2021.10 - 2022.05
Waiter
Grand Cinnamon Banquet Nad Convention Centre
2021.02 - 2021.04
Server
Vieux-Port Steakhouse
2019.10 - 2020.03
Server
Milos
2019.09 - 2020.03
Assistant Cook
Ye Olde Orchard(Pub & Grill)
2018.02 - 2019.09
Teacher
School Of Smile
2011.09 - 2017.11
Active Member
"Land A Hand" Society
2009.09 - 2017.11
Bachelor of Arts - Law Studies
University of London
Higher Secondary School Certificate - Science
Sylhet Government College
Secondary School Certificate - Science
Jalalabad Cantonment Public School & College
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