Summary
Overview
Work History
Education
Skills
Timeline
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Priyanka Garg

Toronto

Summary

With over 3 years of experience as a Business Analyst in the IT and Transportation sectors, I specialize in gathering and analyzing business requirements, supporting teams through all phases of the Software Development Life Cycle (SDLC), and delivering process solutions that align with organizational goals. I am proficient in both Agile and Waterfall methodologies and excel at collaborating with technical and business teams to ensure successful project outcomes.I have a good track record in developing custom Power BI dashboards and visualizations to support data-driven decision-making. Additionally, I am skilled in SQL development, capable of writing and optimizing complex queries for data extraction and manipulation. My expertise in ETL processes ensures efficient data integration from diverse sources, enabling the creation of clean, actionable datasets for analysis and business intelligence initiatives.

Overview

5
5
years of professional experience

Work History

Business Analyst

Webley Express Inc.
10.2020 - 03.2023
  • Gather business requirements and define project objectives in line with SDLC principles
  • Optimize Operations by Streamlining processes using data insights, reducing delays and costs
  • Leverage SQL to extract meaningful data for decision-making
  • Process Improvement by Identify operational inefficiencies and recommend improvements
  • Gather feedback and enhance services based on customer data
  • Assist in Strategic Growth by expanding services or routes, aligned with business goals
  • Identifying the risks and propose mitigation strategies in logistics and compliance
  • Perform cost-benefit analysis to guide investment decisions
  • Facilitate integration of advanced systems for better fleet coordination
  • Track KPIs and generate reports for performance evaluation
  • Improve routing, scheduling, and inventory management through data insights
  • Process Improvement by Identify inefficiencies in operations like route planning, fleet management, and logistics
  • Analyze routes to minimize fuel consumption and improve delivery times

Jr. Business Analyst

Such Tech Solutions
01.2018 - 12.2018
  • Acted as a liaison between business stakeholders and technical teams to ensure alignment on project requirements
  • Gathered, documented, and analyzed business requirements to guide IT solutions and project deliverables
  • Created user stories, use cases, and acceptance criteria to drive development and testing processes
  • Assisted in mapping business processes and identifying areas for process improvement and optimization
  • Collaborated with developers, QA teams, and project managers to ensure business goals were met
  • Translated business requirements into technical specifications for the development team
  • Documented technical solutions, user guides, and release notes for end users and stakeholders
  • Assisted in tracking project progress, timelines, milestones, and deliverables
  • Collected and analyzed user feedback post-implementation to assess solution effectiveness
  • Monitored system performance to ensure post-launch solutions met business expectations
  • Participated in Agile Scrum processes, including sprint planning and daily stand-ups
  • Utilized tools like JIRA and Microsoft Visio for documentation and project tracking
  • Applied basic technical knowledge, such as SQL and understanding of the Software Development Life Cycle (SDLC)
  • Ensured IT solutions were aligned with business objectives and successfully addressed business needs

Education

Big Data Analytics -

Georgian College, Barrie
08.2020

Mobile Application Development -

Georgian College
Barrie, ON
12.2019

Bachelor of Computer Science and Engineering -

Chandigarh Group of Colleges
Mohali, India
03.2014

Skills

  • Business Analysis
  • Software Requirements Management
  • Power BI
  • ETL
  • Agile (Scrum, Kanban)
  • Project Management
  • Hive,Spark,Hadoop
  • Jira
  • Structured Query Language (SQL)
  • Basics of Python
  • Unified Modeling Language (UML)
  • System Use Case Specification,User Stories
  • Microsoft Visio and Lucid Chart
  • Documentation,UI/UX
  • Data analysis
  • Team collaboration
  • Manual Testing
  • Microsoft SharePoint

Timeline

Business Analyst

Webley Express Inc.
10.2020 - 03.2023

Jr. Business Analyst

Such Tech Solutions
01.2018 - 12.2018

Big Data Analytics -

Georgian College, Barrie

Mobile Application Development -

Georgian College

Bachelor of Computer Science and Engineering -

Chandigarh Group of Colleges

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Priyanka Garg