Results-driven Business Systems Analyst with 6+ years of experience in financial services. Proven track record of leading payments projects for Tier 1 banks, including TD Bank and Comerica. Skilled in gathering, documenting, and managing complex business and system requirements in Agile environments. Deep knowledge of ISO20022, Interac, instant, and real-time payments. Strong communication, stakeholder engagement, and technical documentation abilities, and extensive experience in leading payment product FIS Clear2Pay OPF (Open Payment Framework).
Company Overview: Client - Comerica Bank.
The Hosted FedNow - Instant payments for Federal reserve USA implementation.
Key Contributions:
Company Overview: Client: TD Canada. Project - IRM (International Remittance Marketplace).
The IRM project implementation covers multiple integration points with TD systems and their third-party vendors, WU and CITI bank.
Key Contributions:
Company Overview: Client - BNP Paribas.
OPF Product implementation for BNP Paribas Asia Pacific Region. Implementation covers multiple integration for various Indian payment schemes RTGS, NEFT, IMPS, Cheque, NACH, and On-Us payments.
Key Contributions:
Requirement Gathering
Gap Analysis
Use Case Documentation
Defect and Backlog Resolution
Product Backlog Management
Client Interaction
User training
ISO20022 File Formats
Knowledge of OPF
Scrum Methodology
Business Requirements Documents (BRDs)
User Stories
UAT Support
Tools - JIRA,VISIO,MS Word , MS Excel , Confluence , SQL , Microsoft Teams , CISCO WebEx, GIT , WinSCP , Putty