Olayinka Udo
Calgary,Alberta
Summary
Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
12
12
years of professional experience
Work History
Business Systems Analyst
Tekstaff IT solutions
Montreal, Quebec
01.2024 - Current
- Developed and implemented change management strategies, approaches, and methodologies, resulting in key deliverables such as risk and readiness assessments, communication plans, sponsor roadmaps, training plans, and resistance management plans.
- Facilitated and led requirement gathering sessions with internal project Subject Matter Experts (SMEs) and other resources possessing pertinent information.
- Collected and documented current and future state process map diagrams.
- Identified and communicated risks to project sponsors and stakeholders, highlighting the impact of changes to long-standing business processes on employee operations.
- Participated in core team meetings to ensure the business analyst and organizational change management perspectives were maintained.
- Coordinated with the Change Adoption team to prepare and execute communication and training plans for users.
Business Analyst
HSBC Bank, Canada
05.2023 - 12.2023
- Leading and facilitating discussions and presentations to gather company’s program information and knowledge of projects
- Collecting, analyzing, and using data as part of the business case development for business improvements
- Working with business clients and web designers to Develop Use Cases
- Participating in the review of wireframes/mockup and ERDs, ensuring that functional and system specifications are consistent with the presentation
- Working with architects and system designers to prepare a system requirements document, working prototypes, or feature stories
- Partnering with the Project Managers to manage Risk, Schedule, Quality and Change through the project Lifecycle
- Ensuring that test criteria are clear and provides input to the Test Plans and Deployment Plan
- Supporting all levels of testing to drive zero project defect launch and partnering with vendors to resolve defects and ensure alignment post deployment of a new system.
Business Analyst
Horne LLP, Dallas, TEXAS
06.2022 - 04.2023
- Contributing to privacy and security reviews and assessments to help define risk, contingency and mitigation strategies
- Working with project tooling, including but not limited to: MS Office Suite 2016 (Excel, Visio, PowerPoint, Word, etc.), documentation management in SharePoint; project user stories, epics, features and backlogs in JIRA; project tasks in DevOps, and MS Project
- Working with business units to identify, develop and deliver training to support end users
- Created Service Level Agreements and Standard Operating Procedures with service and support
- Conducted independent research to troubleshoot and learn related technologies for project related applications and services
- Provided routine systems and end user support related to applications supported by the Application Services team
- Partnered with various departments on tasks related to efficiency initiatives including automating tasks and/or process streamlining.
Senior Business Analyst
Skye Bank PLC.
11.2019 - 03.2022
- Understanding and documenting data flows and system interactions both within the portfolio of products as well as with systems outside of the portfolio
- Worked with business stakeholders, external partners, and software development teams to analyze business challenges, design practical and attainable solutions, and prioritize work to maximize the business value delivered by the software development teams
- Remained flexible with multiple shifting priorities and effectively function under deadlines with minimal supervision
- Ensured solutions are designed and developed for enterprise level applications, solving diverse and complex business problems to continuously deliver against their respective goals, objectives, and business case
- Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats
- Constructed workflow charts and diagrams; studying system capabilities; writing specifications
- Improved systems by studying current practices; designing modifications
- Recommended controls by identifying problems and writing improved processes and procedures
- Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
- Maintained user confidence and protect operations by keeping information confidential
- Prepared technical reports by collecting, analyzing, and summarizing information and trends
- Contributed to team effort by accomplishing related results as needed.
Business Analyst
Skye Bank PLC.
04.2012 - 10.2019
- Conducted and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
- Interpreted, evaluated and interrelated research data and develop integrated business analyses and projections for incorporation into strategic decision-making
- Performed daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
- Understanding and communicating the financial and operational impact of any changes
- Suggested changes to senior management using analytics to support your recommendations.
Education
MBA - Financial Management
University Canada West
Vancouver, BC09-2023
Bachelor of Science - Accounting And Finance
University of Uyo
Nigeria11-2010
Skills
- Project Management
- Change Management
- Requirement Gathering
- SDLC
- User Acceptance Testing (UAT)
- SQL
- Project Documentation
- Project Delivery
- Requirement Documentation
- Microsoft Visio
- Scrum methodologies
- Agile & Waterfall Methodologies
- Business Process Mapping
- Forecasting and Planning
- Business Artefacts Documentation
- Microsoft Office Suite
- MS Dynamics CRM 365
- Jira
- Technical Writing
- Gap analysis
- Lean Six Sigma
Tel
+1(236)591 7414
Certifications
- Certified Business Analysis Professional (CBAP)
- IBM Agile and Scrum certification
- IBM data analytics
- Google Project management certification
- PMI institute student Member
Timeline
Business Systems Analyst
Tekstaff IT solutions
01.2024 - Current
Business Analyst
HSBC Bank, Canada
05.2023 - 12.2023
Business Analyst
Horne LLP, Dallas, TEXAS
06.2022 - 04.2023
Senior Business Analyst
Skye Bank PLC.
11.2019 - 03.2022
Business Analyst
Skye Bank PLC.
04.2012 - 10.2019
MBA - Financial Management
University Canada West
Bachelor of Science - Accounting And Finance
University of Uyo
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