Priyanka Chelliah
Stouffville,ON
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Claims Advisor
Desjardins Insurance
08.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Collaborate with customers, appraisers, vendors and other key players to investigate claim details and gather information or documentation in order to make decisions to move claims forward to closure in a timely manner
- Analyze the information gathered, interpret insurance policy wordings, determine coverage, liability and assess damages for purposes of indemnity.
- Maintain meaningful and timely communication with customers via text, email and telephone
- Identify process improvements, provide solutions and/recommendations to improve efficiencies and drive change to ensure effortless customer experiences
- Demonstrated commitment to continued learning and being curious, keeping up with market trends, including but not limited to, legislative changes to auto coverage within in each provincial jurisdiction
- Adapt quickly to new & enhanced system/IT technologies or process improvements
Professional Lending and Advice Specialist
TD Bank
10.2021 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Educated Customers on the various Secured and Personal Lending products available to them
- Advise customers to ensure confidence in making informed borrowing decisions that fit their financial needs
- Developed and maintained courteous and effective working relationships with clients
Used critical thinking to break down problems, evaluate solutions and make decisions. - Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed over 30 customer calls per day
Accounts Payable Clerk
Bloomfield Homes
06.2019 - 12.2021
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Completed and mailed bills, contracts, invoices and checks
- Recorded over 50 invoices and vendor bills on a monthly basis
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments
- Created purchase orders, obtain quotes, and track deliveries to site
- Worked with multiple clients to complete occupancy and closing documents
Valuation Analyst
Trolleybus Developments
06.2018 - 09.2018
- Tracked and Collected data on land, property, and sales
- Created and presented real-time reports on current market conditions to upper management
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion
- Met weekly targets to ensure project deadlines were achieved
- Created and maintained precise and accurate models, charts and reports.
- Interacted with 10-15 vendors, contractors and professional services personnel to receive quotes for upcoming projects
- Generated comprehensive reports on portfolio performance and risk assessment
- Created financial strategies to optimize portfolio performance and reduce risk
- Monitored market trends and news to identify emerging opportunities
Education
Bachelor of Commerce - Business Management
Ryerson University
Toronto, ON06.2022
Skills
- Strong Computer Skills
- Analytical Skills
- Time Management
- Strong Work Ethic
- Responsibility
- Oral And Written Communications
- Microsoft Office
- Multi-Tasking
Timeline
Claims Advisor
Desjardins Insurance
08.2022 - Current
Professional Lending and Advice Specialist
TD Bank
10.2021 - 07.2022
Accounts Payable Clerk
Bloomfield Homes
06.2019 - 12.2021
Valuation Analyst
Trolleybus Developments
06.2018 - 09.2018
Bachelor of Commerce - Business Management
Ryerson University
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