Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Priyam Chugh

Halifax,Canada

Summary

Offering strong leadership and communication skills, coupled with solid understanding of casino operations and gaming regulations. Brings ability to quickly learn and adhere to industry standards, demonstrating proficiency in conflict resolution and team management. Ready to use and develop organizational and analytical skills in Relief Casino Shift Manager role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Table Games Supervisor

Casino Nova Scotia
09.2024 - Current
  • Supervised table game operations, ensuring compliance with gaming regulations and internal policies.
  • Trained and mentored dealers on game procedures, enhancing overall service quality and efficiency.
  • Monitored player activity to prevent cheating and maintain a fair gaming environment.
  • Monitored chips purchases, table inventories, and player win ratios.
  • Supervised table games operations, logged and reported large transactions, prepared Money Transaction Logs (MTL), and ensured compliance with gaming regulations by submitting reports to FINTRAC.

Casino Table Games Dealer

Casino Nova Scotia
04.2024 - 08.2024
  • Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Dealt various table games, ensuring compliance with gaming regulations and house rules.

Casino Table Games Dealer

Parq Vancouver
03.2023 - 03.2024
  • Dealt various table games such as UTH, FCP, TCP, BJ and Baccarat, ensuring compliance with gaming regulations and house rules.
  • Assisted players with game rules, fostering an engaging and enjoyable gaming experience.
  • Monitored game integrity by observing player behavior and addressing discrepancies promptly.
  • Managed cash transactions efficiently, maintaining accurate records of chips and payouts.
  • Supported new hires as a shadow trainer, demonstrating procedures and best practices during live games.

Education

Associate of Arts - Gender Studies

Kwantlen Polytechnic University
Surrey, BC
01-2023

Skills

  • Leading employees
  • Greeting guests
  • Training employees
  • Table game operations
  • Record keeping skills
  • Resolving complaints
  • Guest relations
  • Policy enforcement
  • Compliance monitoring
  • Compliance monitoring

Certification

Financial Crime: Processes & Technology

Timeline

Table Games Supervisor

Casino Nova Scotia
09.2024 - Current

Casino Table Games Dealer

Casino Nova Scotia
04.2024 - 08.2024

Casino Table Games Dealer

Parq Vancouver
03.2023 - 03.2024

Associate of Arts - Gender Studies

Kwantlen Polytechnic University
Priyam Chugh