Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Customer Fulfillment Associate
Walmart
11.2023 - Current
Provide an elevated customer experience.
Assist customers when required with excellent customer service skills.
Shop customers' orders, substituting items when necessary.
Complete knowledge of RF scanner.
Collaborate with team members to complete timely orders and avoid delays.
Verify product quantity and quality to determine accuracy of orders and reduce errors.
Dispense orders to customers in a timely and organized manner
• Instacart Shopper and Delivery
Instacart
08.2023 - 11.2023
Review orders prior to pick up for accuracy and purchase-by dates.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Worked productively with customers to meet order requirements and service expectations.
Acknowledged customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty.
Education
MBA - Marketing
Mumbai University
Mumbai
05.2017
Bachelor's in Commerce - Commerce
HNBGU
Uttarakhand
05.2014
Skills
Customer Service
Multi Tasking
Trainable/ keen to learn new things
Hard working
Shipping and receiving
Team work
Timeline
Customer Fulfillment Associate
Walmart
11.2023 - Current
• Instacart Shopper and Delivery
Instacart
08.2023 - 11.2023
MBA - Marketing
Mumbai University
Bachelor's in Commerce - Commerce
HNBGU
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