Priya Arora
Toronto,CA
Summary
Dedicated and experienced Pharmacy Assistant with 1 year of experience in providing excellent customer service and accurate medication dispensing. Proven ability to keep pharmacy counter and related areas clean, neat and organized. Adept at counting and labeling prescriptions with correct item and quantity, as well as collecting juice samples and preparing them for lab testing.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Cloud Pharmacy
05.2024 - Current
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Counted, measured and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Facilitated smooth workflow, organizing prescription orders for efficient processing.
- Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
- Re-stocked shelves with prescribed medications and health care products.
- Input patient information into the computer system for prescription orders.
- Established and maintained patient profiles, updating organizational database with current information.
- Answered questions regarding medication instructions and usage.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Pharmacy Assistant
Citylife Pharmacy
12.2023 - 04.2024
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted patients in finding over-the-counter solutions to aid minor health issues.
- Processed medication prescriptions, verifying counts to avoid errors.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Supported operations with filing, copying and faxing.
- Kept pharmacy counter and related areas clean, neat and organized.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
Education
Masters - Food And Nutrition Management
George Brown College
St. James Campus11.2023
Skills
- Compounding
- Verbal and written communication
- Critical Thinking
- Time Management
- Inventory Management
- Detail-Oriented
- Order Processing
- Document Faxing and Copying
- Quality Assurance
Timeline
Pharmacy Assistant
Cloud Pharmacy
05.2024 - Current
Pharmacy Assistant
Citylife Pharmacy
12.2023 - 04.2024
Masters - Food And Nutrition Management
George Brown College
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