Pritti Sohl
Summary
Pritti Sohl is a diligent professional who has outstanding interpersonal skills. Pritti Sohl has over 20 years of expertise and has worked with well-known brands such as Chanel, Dermalogica, and M.A.C., providing great customer service. With exceptional skills in managing client issues and offering customer service. Providing excellent client service, paying special attention to detail, and exceeding sales targets to ensure a positive experience and outstanding results. Daily call handling and working in a demanding environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Toronto Cosmetic Surgery Institute
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
SALON MANAGER
Pritti Sohl inc.
01.2017 - Current
- Ensured efficient and smooth operations through developing and maintaining strong communication skills with staff and clients
- Surpassed all goals and standards through up-selling and cross-selling
- Maintain loyal clientele through follow-up contracts and building client relationships
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
SALES REPRESENTATIVE
Chanel (Holt Renfrew)
01.2016 - 01.2017
- Ensure that every customer receives the highest level of customer care
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Manager
Tan-Tone Beauty
01.2004 - 01.2015
Education
Diploma - Aesthetician/Esthetician And Skincare Specialist
Dermalogica Institution U.K.
Birmingham, England01.2006
DIPLOMA IN ANATOMY & PHYSIOLOGY -
Sandwell Campus College
Birmingham, England01.2000
Skills
- Customer Service
- Problem-solving skills
- Decision-making skills
- Client satisfaction
- Account Management
- Telephone skills
- Data Entry
- Organization skills
- Time Management
- Office Administration
Languages
English
Native or Bilingual
Punjabi
Professional Working
Certification
- Certified Expert, Dermalogica - 01/31/2018
- Practical and Theoretical IPL Training - 03/19/2018
- Micro-Pigmentation Theory and Practical, SmudgeFree - 03/28/2011
- Microblading Theory and Practical, International Beauty Institute, 04/20/2018
Timeline
Administrative Assistant
Toronto Cosmetic Surgery Institute
02.2024 - Current
SALON MANAGER
Pritti Sohl inc.
01.2017 - Current
SALES REPRESENTATIVE
Chanel (Holt Renfrew)
01.2016 - 01.2017
Manager
Tan-Tone Beauty
01.2004 - 01.2015
Diploma - Aesthetician/Esthetician And Skincare Specialist
Dermalogica Institution U.K.
DIPLOMA IN ANATOMY & PHYSIOLOGY -
Sandwell Campus College
- Certified Expert, Dermalogica - 01/31/2018
- Practical and Theoretical IPL Training - 03/19/2018
- Micro-Pigmentation Theory and Practical, SmudgeFree - 03/28/2011
- Microblading Theory and Practical, International Beauty Institute, 04/20/2018
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