Pritpal Singh Dhillon
Brampton,ON
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
1
1
year of professional experience
Work History
IT Technical Support Intern
Loyalist College
Toronto, Ontario
09.2023 - 12.2024
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Developed and delivered training sessions to customers on how to use products more effectively.
Warehouse Associate(Contract)
DHL
Brampton, Ontario
12.2023 - 04.2024
- Received deliveries, scanned packages, and updated orders in internal database.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Communicated effectively with team members on matters related to work assignments.
Education
Ontario College Diploma - Computer Systems Technician
Loyalist College
Toronto, ON12-2024
Skills
- Windows administration
- System administration
- Server maintenance
- Device management
- Help desk experience
- Network support
- Virtualization technologies
Timeline
Warehouse Associate(Contract)
DHL
12.2023 - 04.2024
IT Technical Support Intern
Loyalist College
09.2023 - 12.2024
Ontario College Diploma - Computer Systems Technician
Loyalist College