Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Pritpal Kaur

Surrey

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Supervisor

SUBWAY ®Restaurants, 604 599 1101
10.2022 - Current
  • Completed regular check-ins and progress report for each client.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Dispatcher

Formula Dispatch, 647 390 9441
06.2023 - 04.2024
  • Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Improved response times by efficiently prioritizing and dispatching emergency calls.

Education

Associate of Arts - Business Administration

Coquitlam College
Coquitlam, BC
08.2024

Associate of Science - Medical Administrative

SBBS Memorial Senior Secondary School
Sukhanand Moga
03.2021

Skills

  • Customer service representative
  • Schedule Management
  • [Languages] Fluency
  • Records Maintenance
  • Maintaining call metrics
  • Route Navigation
  • Multitasking and Organization
  • Strong Ethics

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Dispatcher

Formula Dispatch, 647 390 9441
06.2023 - 04.2024

Supervisor

SUBWAY ®Restaurants, 604 599 1101
10.2022 - Current

Associate of Arts - Business Administration

Coquitlam College

Associate of Science - Medical Administrative

SBBS Memorial Senior Secondary School

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Pritpal Kaur