Princess Epingi
Val-des-monts,Quebec
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Marché Richelieu
07.2022 - 03.2024
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Youth in Policing Initiative
Toronto Police
02.2021 - 07.2021
- Assisted in developing policies that emphasized the importance of community input in decision-making processes related to law enforcement activities
- We evaluated success of community policing initiatives using various metrics including crime rates, citizen satisfaction surveys, and officer performance evaluations.
- Contributed to problem-oriented policing efforts by identifying problem areas, recommending and implementing solutions and monitoring results.
- Participated in outreach efforts targeting diverse populations within the community, building bridges across cultural divides and fostering inclusivity within law enforcement practices.
Education
High School Diploma -
St Anne Virtual School
07.2024
Skills
- Fluent in English and French
- Customer Service
- Effective Communication
- Teamwork and Collaboration
- Self Motivation
- Organizational Skills
- Honest and Dependable
- Problem-solving abilities
- Multitasking
- Time Management
- Attention to Detail
Volunteer Experience
11/2019 to 11/2019
Salvation Army
Toronto, Ontario
- Worked in the kitchen for 4 hours, assisting with meal preparation
- Managed kitchen sanitation and hygiene standards
12/2019 to 01/2020
St. Oscar Romero CSS
Toronto, Ontario
- Supervised DDME students for 8 hours
- Acted as a chaperone for DDME students
- Ensured students had an enjoyable experience
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Customer Service Cashier
Marché Richelieu
07.2022 - 03.2024
Youth in Policing Initiative
Toronto Police
02.2021 - 07.2021
High School Diploma -
St Anne Virtual School
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