Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lovish Kamboj

Halifax

Summary

With over 2 years of experience in customer service and fast food chain stores, I have honed my skills in a fast-paced retail setting, particularly in transaction handling and public interaction. Excited to transition into a new field where I can leverage these transferable skills to make a meaningful contribution in a different environment. Committed to delivering exceptional service and building positive customer relationships, which I believe are essential in any role I take on.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Circle K
06.2024 - Current
  • Utilized POS system to handle customer cash and credit card transactions.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Collaborated with team members to maintain smooth operations during peak hours.

Team Leader

A & W Fast Food Restaurant
09.2022 - 04.2024
  • Organizing and managing inventory, storage
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
  • Closing store and maintaining daily financial transactions, including cash handling, balancing registers, and restocking to ensure accuracy and accountability.
  • Assisted and utilizing seasonal ingredients to create appealing dishes that attracted repeat customers.
  • Retained comprehensive knowledge of daily specials and limited-time promotions, informing guests of enticing menu options to boost restaurant revenue.

Delivery Driver

Dominos Canada
10.2021 - 08.2022
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.

Education

Graduate Certificate - Hotel Management

MULLANA UNIVERSITY
MULLANA, INDIA
05-2020

High School Diploma -

Niagara College
Toronto, ON
09-2023

Skills

  • Basic knowledge about MS office adaptable, smart worker
  • Good communication skills coupled with ability to work in a team fluent in English, Hindi, and basic french
  • Excellent team player with focus on collaboration, team-building and customer relations
  • Patience and composure
  • Cash handling
  • Customer complaint resolution
  • Merchandise restocking
  • Up-selling techniques

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Urdu
Professional Working

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • Forklift Certification
  • ServSafe Food Handler's Certification
  • [NS] Driver's License
  • CPR/AED Certification

Timeline

Customer Service Cashier

Circle K
06.2024 - Current

Team Leader

A & W Fast Food Restaurant
09.2022 - 04.2024

Delivery Driver

Dominos Canada
10.2021 - 08.2022

Graduate Certificate - Hotel Management

MULLANA UNIVERSITY

High School Diploma -

Niagara College

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Lovish Kamboj