Open To Work
Patrick Gresl
Project Management
Calgary,AB
Work Preference
Summary
Results-driven senior program and project leader with 20+ years of experience delivering multi-million-dollar solutions across diverse industries. Demonstrated ability to build and lead high-performance teams, manage complex programs, and sustain strong customer relationships in high-pressure environments. Skilled in strategic assessment, risk and change management, value realization, and driving innovative e-solutions and software development.
Overview
20
20
years of professional experience
12
12
Certification
Work History
Senior Project Manager
Parkland
01.2025 - Current
- Led multi-station modernization efforts across Belize, Puerto Rico, Barbados, Suriname, St. Lucia, Guyana, and French Markets (310 stations). Scope included requirements gathering (339), stakeholder engagement with country GMs, scoring/rating design, and financial governance.
- Directed design and implementation of fuel management systems for Bermuda and Caribbean airports; managed vendor relationships, contracts, and project finances; achieved successful on-time completion.
- Spearheaded Canadian Fleet Card Solution initiative; partnered with business and key stakeholders; managed budget reporting to the PMO and ensured alignment with enterprise standards.
- Enabled effective use of MS Project and Jira for use-case management; crafted detailed project timelines, resource plans, risk analyses, and scope definitions; produced weekly budget reports and monthly forecasts vs. actuals.
Senior Project Manager (ERP / PMO Lead)
Alberta College of Pharmacy
03.2019 - 12.2024
- Implemented a fully customized ServiceNow ERP application; drove stakeholder engagement, governance, and alignment with legislative requirements to accommodate regulatory needs.
- Oversaw RFP processes and vendor coordination; project spanned roughly 4.5 years from launch to completion with no errors at go-live (Sept 2023).
- PMO Development: Created and deployed a comprehensive PMO framework, including intake, estimation (function point-based), templates for business cases, RFPs, project charters, risk/issue management, organizational change management, governance models, and reporting.
- Comprehensive risk, security, and data strategies: Risk management model to quantify complexity (time, cost, team, urgency, IT complexity, external constraints, organizational change).
- Security vendor selection, penetration testing, and governance for ERP deployment.
- Data Migration Strategy for 20+ years of data (1985 onwards); included data profiling, cleansing, mapping, testing, dry runs, reconciliations, go-live readiness, and Tableau-based analytics.
- Requirements Development: Designed 1,426 use cases with >1,000 functions; created detailed field mappings, business rules, user stories, and cross-references.
- Training & Change Management: Developed training strategy with UAT, change agents, and multi-modal delivery (video, classroom, e-learning).
- Reporting & BI: Implemented Tableau-based reporting for bi-weekly governance reviews and ongoing client satisfaction surveys.
- Team & Vendor Management: Led a cross-functional team including internal IT, communications, registration, and external vendors; managed 4 internal resources, 4 vendor resources, and 3 contracted resources.
Senior Project Manager
Calgary Airport Authority
12.2017 - 06.2018
- Replaced a critical Resource Management System (RMS) with a COTS solution integrated with custom development; improved resilience and fault tolerance.
- Managed vendor relationships (Amadeus), internal teams, and airline stakeholders (Air Canada, WestJet, regional carriers); delivered standard artifacts (charters, risk logs, timelines, financials).
- Implemented project governance and reporting cadence; tracked monthly forecasts and provided status to CIO and senior management.
- Applied project complexity and risk models to guide decision-making; managed expectations of major stakeholders and vendors.
Lead, PMO; Program & Project Management; IS Delivery
Husky Energy
09.2015 - 10.2017
- PMO Leadership: Directed seven program managers across 15+ active programs and 30+ projects; managed a $72M portfolio; delivered 90% program success rate.
- Vendor Transition: Drove shift from independent contractors to formal vendor engagements (IBM, Accenture, Deloitte, etc.); defined 4-step engagement process (estimates, changes, resource adjustments, and roles/responsibilities); reduced vendor onboarding time from months to 2–3 weeks.
- PMO Automation: Led ServiceNow-driven PMO automation (requirements, change requests, decision records, governance, SOWs, and cost tracking); improved total cost of ownership visibility.
- Earned Value Management: Implemented EVM with BCWP, BCWS, BAC, AC; tracked schedule/cost performance and projected estimates at completion (EAC).
- Complexity & S-Curve Analytics: Introduced project complexity models and S-curve analysis to monitor risk, funding, and progress across programs.
- Program Governance & Reporting: Regularly briefed CIO and senior leadership on program design, master timelines, and risk/issue management.
Program Manager; ECM Contract
Husky Energy
12.2012 - 05.2013
- Enterprise Content Management (ECM) rollout: Stabilized at-risk program; established governance, financial controls, risk management, and change management.
- Initiatives: Benefits realization, information architecture, knowledge management, metadata management, and organizational change management.
- PMO Establishment: Formulated intake processes, templates, and governance for standardized project execution.
Program Governance Analyst (Contract)
Husky Energy
05.2012 - 12.2012
- PMO Methodology: Oversaw project delivery model, Gates/process governance, and PMO improvements; produced dashboards and performance analyses across 80+ active projects.
Senior Consultant
SaskPower
09.2010 - 04.2012
- GIS Recovery: Rebuilt failed GIS solution; redesigned teams and processes; delivered on-time, under-budget results with 20% cost savings.
- Documentation & Forecasting: Standard project charters, risk logs, budgets, and monthly forecasts; managed union relations and quality controls.
- (IBM) Contract
Senior Consultant (Contract)
Xerox Canada Limited
09.2009 - 08.2010
- Enterprise model revision for University of British Columbia; maintained contractual obligations while modernizing business processes and supply chain.
- Stakeholder Management: On-site and off-site teams across Canada and U.S.; delivered standardized project documentation and status reporting.
Project Manager (Contract)
AltaGas Ltd
03.2009 - 08.2009
- Retail management system upgrade; re-scoped project timelines and vendor expectations; executed RFP/vendor scoring; delivered controlled implementation with risk mitigation.
Project Manager (Contract)
ENMAX
05.2008 - 03.2009
- Commodities applications, GAAP/Sarbanes-Oxley compliance; BI enhancements; ECM/Exposure Capture Mechanism for gas sales; led custom development and change management.
Senior Project Manager (Contract)
TELUS
02.2008 - 05.2008
- Wireless platform rollout for Oil & Gas; platform analysis, change management, and risk controls; documented project management artifacts and governance.
Education
Associate of Science - Information Systems
University of Calgary
Calgary 01.1998 - 06.2000
Skills
- Leadership & Team Development
- Strategic Assessment & Execution
- Project & Program Management
- Financial Stewardship
- Vendor & Stakeholder Management
- Change, Data, and Process Transformation
- SDLC
- Agile
- Lean Six Sigma
- ServiceNow
- ITIL
- DevOps
- Data Analytics
- Waterfall
- Big Bang
- EVM & Cost Tracking
- Data & Analytics
- Tableau
- ERP & Service Management
- Documentation & Governance
Accomplishments
- Led and delivered 43+ projects and programs over six years, overseeing a total capital budget >$90 million.
- Successfully implemented a complete ERP platform for the Alberta College of Pharmacy, replacing processes and standards across the college and digitizing operations to eliminate spreadsheets and printed materials.
- Delivered a self-serve web portal within the ERP project, reducing renewal cycle time from days to minutes.
- Replaced and modernized critical airport infrastructure at Calgary Airport Authority by delivering a resilient Resource Management System with enhanced integration to airlines (WestJet, Air Canada) and improved project governance documentation (Charters, Risk Logs, Timelines, Financials).
- Achieved a 90%+ success rate across Husky Energy programs as Lead, Program and Project Management, while standardizing PMO processes and automating PMO functions via ServiceNow.
- Transitioned Husky Energy from an independent contractor model to vendor-based delivery with firms like IBM, Accenture, and Deloitte, improving scalability and capability.
- Implemented Earned Value Management (EVM) and S-Curve analyses to improve project performance visibility and cost control.
- Spearheaded the multi-year IS Security and Governance initiatives at Husky, including a complete firewall replacement and enterprise architecture alignment.
- Drove a USD multi-million revenue/EBITDA growth outcome through the Cardlock (Imperial Oil–Husky) multi-site network initiative, including national rollout and shift to a branded Esso network. -
- Delivered major GIS and ECM programs at Husky, including a full GIS software revision, ECM governance model, metadata management, and knowledge management improvements.
- Led data-driven transformation through ServiceNow-based asset management and IT infrastructure initiatives (WAN optimization, directory services, Citrix, Office 2013 deployment), plus automation of Information Systems at Husky.
- Recovered and stabilized a high-risk Retail Program worth $17 million at Husky Energy, implementing a new delivery approach for multiple concurrent projects.
- Executed a critical Geographical Information System project for SaskPower, delivering a complete redesign under budget (20% under $2.2M) and meeting all business/performance objectives.
- Rebuilt Xerox Canada’s strategic relationship with the University of British Columbia, revising business models and supply chains to ensure long-term contractual success and objectives alignment.
- Stabilized AltaGas software upgrade projects, resetting timelines from an initial forecast of four months to a one-year plan and aligning vendor expectations with business objectives.
- Directed ENMAX BI and commodity applications initiatives to improve market visibility, hedge reporting, and Sarbanes-Oxley/GAAP-compliant transaction handling, including the ECM gas project and rapid adoption by end users.
- Rehabilitated TELUS wireless project delivery for Oil & Gas, delivering on platform deployment, security review (VPN), and end-to-end project governance and documentation improvements.
- Consistently delivered robust project governance artifacts (Charters, Risk/Issue Logs, Timelines, Status Reports, Financials) across multiple contracts and programs, ensuring clear communication with senior leadership and stakeholders.
Languages
English
Native or Bilingual
Certification
- Certified DevOps (2024)
- Certified Data Analytics (2024)
- Certified Agile Professional (2023)
- Lean Six Sigma Black Belt (LSSBB) (2022)
- Certified Scrum Master (CSM) / Scrum Master Certification (2022)
- Agile Expert Certification (Agile EXP)
- ITIL Fundamentals (ITIL) (2011; renewed 2017)
- Project Management Professional (PMP) (PMI) (2000)
- Program Management Professional (PgMP)
- Vendor Management Certification (2017)
- Certified Agile Professional (CAP)
- Certified DevOps Professional (distinct from DevOps certification
- Data Analytics Certification (year 2023 noted)
Timeline
Senior Project Manager
Parkland
01.2025 - Current
Senior Project Manager (ERP / PMO Lead)
Alberta College of Pharmacy
03.2019 - 12.2024
Senior Project Manager
Calgary Airport Authority
12.2017 - 06.2018
Lead, PMO; Program & Project Management; IS Delivery
Husky Energy
09.2015 - 10.2017
Program Manager; ECM Contract
Husky Energy
12.2012 - 05.2013
Program Governance Analyst (Contract)
Husky Energy
05.2012 - 12.2012
Senior Consultant
SaskPower
09.2010 - 04.2012
Senior Consultant (Contract)
Xerox Canada Limited
09.2009 - 08.2010
Project Manager (Contract)
AltaGas Ltd
03.2009 - 08.2009
Project Manager (Contract)
ENMAX
05.2008 - 03.2009
Senior Project Manager (Contract)
TELUS
02.2008 - 05.2008
Associate of Science - Information Systems
University of Calgary
01.1998 - 06.2000
Selected Achievements
- Led 43+ projects/programs over six years with a combined capital budget exceeding $90M; consistently met or exceeded delivery targets in dynamic environments.
- Implemented risk management frameworks and competency profiling to optimize project performance; established PMO governance and reporting that improved transparency and decision-making.
- Built and automated a comprehensive Project Management Office (PMO) at multiple organizations, integrating SDLC, Earned Value Management (EVM), and dashboard-driven reporting (Tableau/BI tools).
- Drove ERP, ServiceNow, and data migration initiatives with strong stakeholder engagement, delivering scalable, auditable, and auditable outcomes on time and on budget.
Industry Experience
- Healthcare/Regulatory: Alberta College of Pharmacy
- Energy & Utilities: Husky Energy, ENMAX, AltaGas
- Aviation: Calgary Airport Authority
- Public Sector: SaskPower, Service Alberta
- Telecommunications/IT: TELUS, Xerox Canada
- Others: Parkland, BCE Emergis, Bell Nexxia, etc.
Key Tools And Practices
- Project/Program Management: SDLC, Waterfall, Big Bang, Agile (CSM), PMO frameworks
- EVM & Cost Tracking: Budget at Completion (BAC), Planned Value (PV), Earned Value (EV), Actual Cost (AC), SPI/CPI
- Data & Analytics: Tableau dashboards, data migration planning, feature-by-feature impact analysis
- ERP & Service Management: ServiceNow (custom apps, dashboards), ERP integration, data migration
- Documentation & Governance: Project Charters, RACI, risk/issue logs, change control, governance bodies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Representative Projects And Outcomes
- Alberta College of Pharmacy ERP: End-to-end ERP design and deployment; governance, risk, compliance, data migration, and organizational change; 1,637 project days; successful go-live 2023-09-01 with no errors.
- Husky Energy PMO Automation: Implemented ServiceNow-driven PMO with end-to-end templates and governance; achieved higher automation, improved reporting, and standardized project delivery.
- ESRI/GIS Modernization (SaskPower): Recovered a failing GIS project; delivered under budget and on schedule, preserving critical data integrity and stakeholder alignment.
- RRF/ERP Security & Compliance: Program governance and firewall/security upgrades at Husky Energy; risk-managed program with strong leadership and stakeholder engagement.
Software
Microsoft Project
Jira
Confluence
Microsoft Teams
SharePoint
Portfolio
FEATURED
Project Management Office
Testing Design and Approach
Earned Value Management
Big Bang Approach
How to automate.