Preeti Brar
Oak Bluff,MB
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Office Management
Metropolitan Dental Group
04.2023 - 08.2024
- Managing all employees at two clinics
- Assisting with Botulinum (Botox) Treatments as a certified team trainee for cosmetic upper face & pain
- Direct Billing patients' insurance companies after completed treatment through the Maxident software
- Supported office management tasks such as filing, data entry, and inventory control to maintain an organized workspace.
- Expedited appointment scheduling through effective utilization of office management software systems.
- Supported office management by maintaining supplies inventory, coordinating schedules, and handling incoming correspondence.
- Implemented new office management systems that reduced paperwork clutter without compromising record accuracy.
Passenger Service Supervisor
Airport Terminal Services (WestJet & Swoop Airlines)
04.2021 - 12.2023
- Promoted to supervisor dealing with all customer complaints, employee complaints, ensuring all flights and delays were coded each day
- Coordinated timely departures by effectively communicating with gate agents, flight crews, and ground personnel.
- Managed team member schedules and work assignments.
- Assisted passengers with special needs or requests, providing personalized attention to ensure their comfort during travel.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Oversaw ticketing and gate services.
- Ensured compliance with airline policies and procedures, maintaining safety standards throughout the terminal.
- Conducted thorough investigations into passenger complaints or incidents, implementing corrective actions when required to prevent future occurrences of similar situations.
- Resolved escalated customer issues in a professional manner, resulting in increased loyalty from satisfied clients.
- Streamlined boarding processes for a smoother travel experience, reducing wait times and increasing customer satisfaction.
Operations Officer
TD Canada Trust
01.2015 - 01.2018
- Sending and accepting international wired money transfers
- Consolidating Interest Reports
- Organizing and make changes to business accounts
- Experience in task audit procedures
- Able to organize and manage a large workload
- Responsible for following direction from bank branches
- Implemented processes that simplified procedures and reduced average processing time.
- Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
- Streamlined bank operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction with timely resolution of issues and concerns.
Access Control Officer
Toronto Pearson International Airport
01.2014 - 01.2018
- Securing all sterile zones of the airport
- Restricted Area Identity Card holder
- Looking for any suspicious activity in both restricted and non-restricted areas
- Wrote detailed reports of all security breaches and investigations.
- Contributed to overall facility safety by identifying potential hazards during routine patrols and reporting them accordingly.
- Reduced unauthorized entries by implementing strict identification verification processes.
- Assisted in emergency situations calmly and efficiently according to established protocols, prioritizing safety above all else.
- Ensured compliance with safety regulations through thorough inspections of access points and security equipment.
- Managed incidents effectively by promptly responding to alarms and investigating disturbances.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
Education
3 Year Punjabi School Credit -
North Park Secondary School
Brampton, ONOCD (Ontario College Diploma) - Police Foundations
Humber College
Etobicoke, ON01.2016
OSSD (Ontario Secondary School Diploma) -
The Humberview School
Bolton, ON06.2006
Skills
- Proficient with Microsoft office word, Microsoft PowerPoint, Microsoft excel
- Highly effective oral and written communication skills
- Proficient in English, Punjabi, Hindi, and Urdu
- Received and maintained security clearance
- Experienced in operating office equipment
- Energetic and self-motivated team player with excellent interpersonal relation skills
- Able to work independently and take initiative in all assigned work
- Highly self-motivated, regularly demonstrate workplace initiative, willing to work overtime and adjust personal schedule to meet operational requirements
- Able and willing to utilize problem solving skills when issues arise
- Office Management
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Professional Working
Timeline
Office Management
Metropolitan Dental Group
04.2023 - 08.2024
Passenger Service Supervisor
Airport Terminal Services (WestJet & Swoop Airlines)
04.2021 - 12.2023
Operations Officer
TD Canada Trust
01.2015 - 01.2018
Access Control Officer
Toronto Pearson International Airport
01.2014 - 01.2018
3 Year Punjabi School Credit -
North Park Secondary School
OCD (Ontario College Diploma) - Police Foundations
Humber College
OSSD (Ontario Secondary School Diploma) -
The Humberview School
Similar Profiles
Maya MohamedMaya Mohamed
Assistant at Metropolitan Dental Specialty GroupAssistant at Metropolitan Dental Specialty Group
Anne KimwakiAnne Kimwaki
Business Development Manager/Broker Consultant at Metropolitan Cannon Life Assurance Limited, Momentum Metropolitan GroupBusiness Development Manager/Broker Consultant at Metropolitan Cannon Life Assurance Limited, Momentum Metropolitan Group
Taya KalasTaya Kalas
Dental Assistant Intern at Metropolitan DentalDental Assistant Intern at Metropolitan Dental
Tayla KendallTayla Kendall
MARKETING SPECIALIST INTERNSHIP at Perimeter AviationMARKETING SPECIALIST INTERNSHIP at Perimeter Aviation
Olivia VogelsangOlivia Vogelsang
Banquet Server - Bridges Golf Course at Jessica DelormeBanquet Server - Bridges Golf Course at Jessica Delorme