PREETHI DIDDI
MISSISSAUGA,ON
Summary
Results-driven retail professional with a background in nutrition and a Canadian Society of Nutrition Management (CSNM) membership, offering experience in health and wellness retail, order fulfillment, inventory management, customer service, and store operations. Skilled in merchandising, inventory control, logistics coordination, and delivering personalized wellness solutions through evidence-based product recommendations. Recognized for strong leadership, operational efficiency, and building customer relationships in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Order Fulfillment Specialist
Healthy Crunch
Mississauga, Ontario
05.2026 - Current
- Process wholesale and drop ship orders accurately.
- Collaborate with production team to manage inventory and resolve order discrepancies and customer inquiries.
- Coordinate with shipping partners to ensure timely order delivery.
- Create labels for outgoing packages according to postal requirements.
- Respond to customer inquiries regarding order status and issues.
- Review production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
Assistant Store Manager
Nature's Source
Milton, Ontario
08.2025 - 05.2026
- Actively led daily operations to enhance customer experience and store efficiency.
- Provided exceptional customer service through recommendation of supplements and product knowledge.
- Cultivated loyal customer base through personalized interactions, resulting in increased repeat in-store visits.
- Analyzed sales data to identify trends, enhancing inventory management processes.
- Coordinated promotional events to engage customers and elevate sales performance.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Full time Supplements Clerk
Nature’s Emporium
Oakville, Ontario
09.2024 - 08.2025
- Guided customers on dietary supplements and wellness products, enhancing their shopping experience.
- Maintained stock levels and organized merchandise, contributing to an inviting and efficient shopping environment.
- Educated customers on holistic health products during store promotions, fostering informed purchasing decisions.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages.
Part time Sales Associate
GNC
Brampton, Ontario
07.2024 - 08.2024
- Delivered high-quality customer service by recommending suitable supplements and vitamins.
- Processed sales, managed inventory, and supported monthly sales targets.
Senior Nutrition Consultant
Nutrifymydiet
Bengaluru, India
02.2023 - 01.2024
- Designed 400+ personalised diet plans focused on sports, weight management, and lifestyle conditions.
- Contributed to hiring and business development and managed over 100 monthly sales calls.
Nutrition Consultant
Nutrifymydiet
03.2021 - 01.2023
- Counseled 250+ clients with custom nutrition advice; developed strong client rapport.
- Educated Clients on various Nutrition protocols
- Handled administrative tasks such as client follow up calls, processing paperwork and managing invoices.
- Social media content management to boost company presence and customer engagement.
Consultant Nutritionist
Healthifyme
11.2020 - 02.2021
- Conducted online consultations for 200+ clients; improved plan renewal rate by 10%.
- Achieved consistent monthly sales targets and led progress tracking for client goals.
Education
Master of Science - Master of Science - Dietetics & Applied Nutrition
Manipal University (MAHE)
India07-2020
Bachelor of Science - Applied Nutrition and Public Health
Osmania University
India06-2018
Skills
- Order processing
- Customer relations
- Supplement knowledge
- Retail Operations
- Merchandising
- Microsoft Office
- Quickbooks
- SMS Software
- Microsoft Dynamic Software (NAV)
- SPS Software
- Rithum Software
- Compliance Awareness
SOFT SKILLS
- Strong Communication
- Organization
- Multi tasking
- Time management
- Quick learner
- Team work
- Creative
- Problem solving
- Active listening
Certification
- Active Member - Canadian Society of Nutrition Management (CSNM)
- Smart Serve Ontario
- Advanced Food Safety Certification
Timeline
Order Fulfillment Specialist
Healthy Crunch
05.2026 - Current
Assistant Store Manager
Nature's Source
08.2025 - 05.2026
Full time Supplements Clerk
Nature’s Emporium
09.2024 - 08.2025
Part time Sales Associate
GNC
07.2024 - 08.2024
Senior Nutrition Consultant
Nutrifymydiet
02.2023 - 01.2024
Nutrition Consultant
Nutrifymydiet
03.2021 - 01.2023
Consultant Nutritionist
Healthifyme
11.2020 - 02.2021
Master of Science - Master of Science - Dietetics & Applied Nutrition
Manipal University (MAHE)
Bachelor of Science - Applied Nutrition and Public Health
Osmania University