Claudio E. Ayala
Target Department Store
Murrieta
1
Certification
29
years of professional experience
Results-oriented Program Manager experienced in leading enterprise initiatives with a focus on risk mitigation and regulatory compliance. Delivered multi-million-dollar programs on time and within budget while reducing fraud, waste, and abuse through effective cross-functional leadership and process optimization. Committed to improving operational efficiency and accountability through strategic budget control and innovative solutions.
Work History
Order Fulfillment Specialist
3 Months- Coordinated order processing to enhance fulfillment speed and improve customer satisfaction.
- Managed customer order systems and fulfillment protocols, ensuring compliance with operational standards.
- Streamlined shipping procedures, enhancing accuracy and reducing delays in delivery.
- Managed inventory levels, optimizing stock availability for high-demand items.
- Analyzed fulfillment workflow to identify and implement process improvements that streamlined operations.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Freight Receiving Manager/Warehouse Forklift Operator
1 Year 11 Months- Integrated warehouse operations with existing and new business processes.
- Operated forklifts and lift trucks to efficiently transport items within warehouse environment.
- Operated hoists and forklifts to safely transfer supplies and contaminated materials within the facility.
- Developed effective strategies for segregating incompatible wastes, preventing chemical reactions or environmental pollution incidents during storage or disposal processes.
- Managed hazardous waste documentation, ensuring compliance with laws and regulations through accurate manifests, contingency plans, and inspection reports.
- Directed operations in fraud prevention and compliance, reducing risk exposure by 13% and savings of $170k annually.
- Led cross-functional teams of six+ staff across multiple departments, delivering projects on time and within policy scope.
- Developed and implemented policies and procedures to strengthen regulatory compliance and operational efficiency.
- Documented quantities of containers stored at disposal sites, detailing types of equipment and waste disposed.
Store Protection Specialist
1 Month- Developed measures to prevent theft and fraud, enhancing store security.
- Monitored department store surveillance cameras to identify potential security threats.
- Maintained a safe and secure environment for guests and associates.
- Documented and reported incidents to assistant store manager and manager to ensure timely resolution.
- Provides a visible presence at the store entrance and exit.
Material Processor
2 Months- Operated material handling equipment to ensure efficient processing and delivery of automotive parts.
- Collaborated with team members to optimize workflow and enhance operational efficiency in material processing.
- Monitored inventory levels, ensuring timely replenishment of materials to support production schedules.
- Collaborated with other departments to ensure smooth integration between material processing operations and overall production goals.
Store and Warehouse Owner/ Operations Manager
1 Year 8 Months- Oversaw sales of paint, vinyl flooring, and crown molding, enhancing customer satisfaction and driving revenue.
- Coordinated delivery logistics for residential customers, ensuring timely and efficient service.
- Executed safe forklift operation, facilitating effective inventory management and reducing handling errors.
- Managed labor hours and payroll.
- Maintained daily material inventory.
- Processed and organized inbound freight.
- Oversaw the business security system operations.
- Developed interior and exterior acrylic paint utilizing raw materials.
Sales Representative
9 Months- Facilitated excellent customer service through accurate information and merchandising.
- Streamlined processing and organization of inbound freight to optimize sales opportunities.
- Utilized visual merchandising presentations to enhance product visibility and engage customers.
- Drove up to six stores within an eight hour workday conducting merchandise inventory.
- Facilitated effective communication with store managers to support daily tasks.
Restaurant Manager/Chef
11 Months- Managed food, labor and service costs to maintain profitability and operational efficiency.
- Prepped, cooked and created an authentic Mexican recipe.
- Pioneered grade “A” food menu.
- Trained new employees.
- Oversaw the implementation of a high-grade sanitation program.
- Worked on marketing initiatives to positively impact sales margin. by implementing new marketing strategies.
- Inventoried daily currency and sales receipts.
Maintenance Management Coordinator (MMC)
3 Years 7 Months- Managed twelve maintenance organizations with a mechanized allowance exceeding $800,000, ensuring optimal resource allocation.
- Performed operational-maintenance, budgeting, accounting, and disbursing of $51M in government assets and materiel, with minimal errors and 100% accountability.
- Orchestrated logistics platform using GCSS (Global Combat Support System), establishing a single point of entry for all product services.
- Analyzed, reported, and conducted administrative inspections on behalf of key stakeholders, averaging a 23% material cost enhancement.
- Certified to train technicians in Operational Risk Management, and Occupational Safety and Health Administration (OSHA).
- Successfully completed four out of six levels of Lean Six Sigma, significantly improving our supply requisition cycle time.
Maintenance Management Coordinator / Substance Abuse Officer
3 Years 1 Month- Accountable for logistical readiness at eight locations for seventeen separate systems worth $7B.
- Established readiness concept achieving efficiency levels between 82% and 97%, enhancing operational preparedness.
- Counseled and advocated for young military veterans, facilitating access to crucial support services as Regimental Substance Abuse Coordinator.
- Led joint military forces into a hostile Iraqi environment, providing over two hundred humanitarian care packages to local villagers.
- Standardized economic bidding price point chart, streamlining procurement processes for European and Kuwait Military agencies.
Maintenance Management Coordinator/ Family Readiness Officer
3 Years- Directed a progressive maintenance program that achieved 98% readiness during a forty-day training evolution in South Korea.
- Coordinated resources to deliver essential services for over two hundred military families stationed at Iwakuni, Japan.
- Coordinated enterprise collaboration among Army, Navy, Marine Corps, Japanese, and South Korean Army stakeholders in the Asian Pacific Region.
Maintenance Management Specialist
2 Years 11 Months- Mastered Marine Corps Integrated Maintenance Management System to implement an effective maintenance program.
- Analyzed and inspected eight military supply accounts to enhance cost-effectiveness of program.
- Led a total of seven successful investigations, identifying a total of approximately $45,000 in missing assets.
- Recognized for outstanding achievement to training sixteen logistician officers in fraud, waste and abuse prevention.
Assistant Chief of Military Operations
1 Year 3 Months- Executed multiple mission essential projects managing a budget of approximately $13M.
- Coordinated three hundred quarterly training hours enhancing logistics and supply support readiness.
- Inspected over thirteen supporting military combat units, completing ten-plus time-critical command directed training missions.
Motor Transport Operator
2 Years 10 Months- Completed 1,400 hours of motor transport training, operating multiple heavy military tactical vehicles to enhance operational readiness.
- Provided logistic supply support, completing over 300 training hours and advancing to a higher echelon of expertise.
- Performed extensive annual inventory of fire suppressing equipment, ensuring compliance with safety regulations.
Education
Associate of Science - Business Administration And Management
Skills
Order Processing
Inventory Management
Logistics Coordination
Shipping Regulations
Quality Control
Fraud/Waste/Abuse Prevention
Workflow Optimization
Tool: MS Project | Jira | Smart-sheet | Sharepoint
Team Collaboration
Certification
- Business Administration Associates Degree — Thomas Edison State University (pending)
- Science of Business Administration Curriculum, 2018.
- OSHA Forklift Operator — United States Naval Installation, South Carolina, March 2016
- Certified to operate, maintain, conduct daily and weekly maintenance requirements, 2016.
- Microsoft Course - United States Naval Installation, South Carolina, Aug. 2015
- Certified: Microsoft Word applications Excel, Word, PowerPoint, and publisher, July 2015.
- Small Business Entrepreneurship Training—KARS Institute, Inc, North Carolina, Aug. 2015
- Small Business and Entrepreneurship Certification, 2015.
- United States Marine Corps Special Olympics, Apr. 1997-June 2015
- Competent Leader Certification, 2014.
- Competent Communicator, 2014.
- Public Speaking —ToastMasters International, South Carolina, Oct. 2014
- Global Combat Support System —Marine Corps System Command, North Carolina, May 2012
- Maintenance 101- Maintenance Execution Certification, 2012.
- Maintenance 201- Maintenance Production & Capacity Management Certification, 2012.
- National Youth Sports Coaches Association, Soccer and Football, Oct. 2005-Aug. 2011
- OSHA Ground Safety —United States Marine Corps, North Carolina, Dec. 2011
- Attained Green Belt Certification, 2011.
- Lean Six Sigma — Green Belt Certification, U.S. Marine Corps, North Carolina, May 2011
- Maintenance Management Course-Logistics Operations School, North Carolina, Nov. 2004
- Marine Corps Integrated Maintenance Course Certification, 2004.
- Basic Marine Integrated Maintenance Management Specialist Course, 2001.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Order Fulfillment Specialist
Target Department Store
10.2025 - 01.2026Read More
Store Protection Specialist
Ross Department Store
04.2024 - 05.2024Read More
Freight Receiving Manager/Warehouse Forklift Operator
Tractor Supply Company
07.2023 - 06.2025Read More
Material Processor
Mobis Parts America Warehouse
06.2022 - 08.2022Read More
Sales Representative
Mondelez International Inc.
06.2019 - 03.2020Read More
Store and Warehouse Owner/ Operations Manager
Spectrum Paints Llc.
03.2019 - 11.2020Read More
Restaurant Manager/Chef
Shredd Shak Mexican Cuisine
06.2018 - 05.2019Read More
Maintenance Management Coordinator (MMC)
U.S. Marine Corps
11.2011 - 06.2015Read More
Maintenance Management Coordinator / Substance Abuse Officer
United States Marine Corps
10.2008 - 11.2011Read More
Maintenance Management Coordinator/ Family Readiness Officer
United States Marine Corps
09.2005 - 09.2008Read More
Maintenance Management Specialist
United States Marine Corps
09.2001 - 08.2004Read More
Assistant Chief of Military Operations
United States Marine Corps
05.2000 - 08.2001Read More
Motor Transport Operator
United States Marine Corps
07.1997 - 05.2000Read More
Thomas Edison State University
Associate of Science from Business Administration And Management
Read More