Preetam Dhawan
Winnipeg,MB
Summary
Focused and dynamic Hospital Administrator with 4 years in hospital administration and demonstrated skill in interdepartmental coordination. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospital Administrator
SKS Charitable Hospital
2018.04 - 2022.05
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
LASIK Coordinator
Dr. Om Parkash Eye Institute
2018.02 - 2018.07
- Continuously improved personal knowledge on industry advancements through participation in relevant conferences and training sessions.
- Mentored new clinical staff members for proper orientation processes.
- Contributed to overall improvement of clinic operations by providing constructive feedback and implementing process improvements.
- Provided comprehensive post-operative care instructions, empowering patients to manage their recovery successfully.
- Supervised and managed daily activities of clinical team consisting of 20 support staff.
Education
B. Voc. Hospital Administration And Management - Leadership For Healthcare Professionals
Dev Samaj College For Women
Punjab, India05.2018
Skills
- Human Resources Management
- Employee Performance Evaluations
- Accreditation Coordination
- Personnel Management
- Patient Relations & Care Assessment
- Employee Performance monitoring
- Records Maintenance
- Staff Scheduling
- Quality Assurance Controls
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Patient relation executive Programme, N.S.D.C
- Patient Care Services Programme, N.S.D.C
- Patient Care Coordinator Programme, N.S.D.C
- CPR Certification
- Risk Management in hospital -Certification, Chitkara Hospital- 2018
- Health Technology Assessment Certification- WHO India- 2018
Timeline
Hospital Administrator
SKS Charitable Hospital
2018.04 - 2022.05
LASIK Coordinator
Dr. Om Parkash Eye Institute
2018.02 - 2018.07
B. Voc. Hospital Administration And Management - Leadership For Healthcare Professionals
Dev Samaj College For Women
- Patient relation executive Programme, N.S.D.C
- Patient Care Services Programme, N.S.D.C
- Patient Care Coordinator Programme, N.S.D.C
- CPR Certification
- Risk Management in hospital -Certification, Chitkara Hospital- 2018
- Health Technology Assessment Certification- WHO India- 2018
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