Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Omoyodo Precious Aghogho

Fort McMurray,AB

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Pwan Real Estate
01.2022 - 05.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Class Teacher

New Life School
03.2020 - 01.2021
  • Assessed student comprehension through regular quizzes, tests, and assignments.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
  • Scheduled appointments with parents to discuss student progress and classroom behavior.

Education

WEST AFRICA EXAMINATION COUNCIL (WAEC) -

Christ The King School
Nigeria Warri
08.2017

Christ The King School
Nigeria, Warri
09.2010

Skills

  • Ability to work Effectively with others in a diverse team
  • Appointment Scheduling
  • Upselling and Cross-Selling
  • Product Promotion
  • Customer Service
  • Fast Learner and A self sound starter

Timeline

Customer Service Representative

Pwan Real Estate
01.2022 - 05.2023

Class Teacher

New Life School
03.2020 - 01.2021

WEST AFRICA EXAMINATION COUNCIL (WAEC) -

Christ The King School

Christ The King School
Omoyodo Precious Aghogho