Omoyodo Precious Aghogho
Fort McMurray,AB
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Pwan Real Estate
01.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Class Teacher
New Life School
03.2020 - 01.2021
- Assessed student comprehension through regular quizzes, tests, and assignments.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
- Scheduled appointments with parents to discuss student progress and classroom behavior.
Education
WEST AFRICA EXAMINATION COUNCIL (WAEC) -
Christ The King School
Nigeria Warri 08.2017
Christ The King School
Nigeria, Warri 09.2010
Skills
- Ability to work Effectively with others in a diverse team
- Appointment Scheduling
- Upselling and Cross-Selling
- Product Promotion
- Customer Service
- Fast Learner and A self sound starter
Timeline
Customer Service Representative
Pwan Real Estate
01.2022 - 05.2023
Class Teacher
New Life School
03.2020 - 01.2021
WEST AFRICA EXAMINATION COUNCIL (WAEC) -
Christ The King School
Christ The King School
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