PRAVEEN RAMACHANDRAN NAIR
Oshawa,ON
Summary
Proven team collaborator and adept in workplace safety, I excelled at Canada Post by ensuring timely and accurate mail sorting, leveraging my problem-solving skills to enhance customer satisfaction significantly. My expertise in housekeeping at Surya Motel further showcases my commitment to maintaining high standards of cleanliness, achieving notable guest satisfaction through meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
PARTTIME POSTAL CLERK
CANADA POST
11.2020 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized customer service skills to provide exceptional service for repeat clientele.
Housekeeping Room Attendant
SURYA MOTEL
02.2015 - 07.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Bachelor of Arts - Commerce
MAHATMA GANDHI UNIVERSITY
KERALA03.2004
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Mopping and sweeping
- Workplace Safety
- Problem-solving skills
- Team Collaboration
Languages
English
Professional Working
Hindi
Professional Working
Malayalam
Full Professional
Tamil
Professional Working
Timeline
PARTTIME POSTAL CLERK
CANADA POST
11.2020 - Current
Housekeeping Room Attendant
SURYA MOTEL
02.2015 - 07.2019
Bachelor of Arts - Commerce
MAHATMA GANDHI UNIVERSITY
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