Pratik Kumar Oli
Walmart Logistics Canada
Cornwall,ON
1
Certification
4
years of professional experience
Dependable and detail-oriented professional with experience in fast-paced operational and customer service environments. Strong background in accuracy tasks, process compliance, inventory handling and documentation. Currently pursuing ACCA certification and holding a Business Accounting diploma who is committed to continuous improvement, reliability and contributing to organizational efficiency.
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Work History
Distribution Centre Voice Associate
10 Months- Performed order filling for non-conveyable freight using Vo collect headset and order filling systems.
- Operate Material Handling Equipment (MHE) to safely move, stack, and transport pallets.
- Ensure picking accuracy and maintain order filling performance metrics.
- Accurately transport finished pallets to shipping lanes while maintaining workflow efficiency.
- Collaborate with supervisors and peers to identify and resolve operational challenges.
Distribution Centre Shipping Associate
1 Year 7 Months- Performed tasks including scanning, sorting and palletizing outbound freight while ensuring compliance to safety and inventory procedure.
- Assisted Damage Area (DA) team by handling and processing damaged items.
- Supported Case Pack operations, helping to manage product flow and proper packaging.
- Maintained accuracy in item handling and documentation to support order fulfillment efficiency.
- Collaborated with associates and supervisors to resolve operational challenges with improved workflow.
Customer Service Desk Associate
8 Months- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
ACCA (Association of Chartered Certified Accountant)
Business - Accounting
Skills
Teamwork and Collaboration
Problem-Solving and Initiative
Inventory Handling and Documentation
Time Management and Productivity
Case Pack Assistance
Damage Area (DA) Processing
Process Following and Accuracy
Microsoft Excel (Intermediate)
Voice Order filling & Inventory Accuracy
Workplace safety
Order fulfillment
Multiple priorities management
Certification
- Finance Essentials
- Performance Measurement
- Budgeting
- Coaching
- Leading People
- Negotiating
- Strategic Thinking
- Digital Intelligence
- Business Case Development
- Business Plan Development
- Microsoft Excel Level I (NAIT) – Coursework Completed
- Microsoft Excel Level II (NAIT) – Coursework Completed
Languages
English
Timeline
Distribution Centre Voice Associate
Walmart Logistics Canada
09.2025 - CurrentRead More
Distribution Centre Shipping Associate
Walmart Logistics Canada
02.2024 - 09.2025Read More
Customer Service Desk Associate
NABIL BANK LIMITED
04.2022 - 12.2022Read More
National School of Sciences
Read More
St. Lawrence College
Business from Accounting
Read More
ACCA (Association of Chartered Certified Accountant)
Read More