Pratham Patel
Regina,SK
Summary
Diligent and customer-focused with nine months of experience in retail operations. Proven ability to provide exceptional customer service, maintain inventory accuracy, and handle transactions efficiently. Skilled in merchandising, organizing displays, and ensuring a positive shopping experience. Demonstrates strong attention to detail and effective communication within a team-oriented environment.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
04.2024 - Current
- Operated and managed various stations, including grill, food packaging, McCafé, and drive-thru.
- Ensured timely and accurate preparation of orders to meet customer expectations.
- Maintained cleanliness and organization across all workstations.
- Provided customer service in fast-paced environment, addressing customer inquiries and ensuring satisfaction.
Shift Manager
Brands Convenience
02.2023 - 01.2024
- Assisted customers in locating and selecting products, providing excellent customer service
- Managed cash register and performed accurate cash handling, including processing transactions and providing change
- Received and stocked merchandise, ensuring shelves are organized and well-maintained
- Assisted in inventory management, including conducting regular stock checks and notifying management of product shortages
- Maintained cleanliness in store and ensured aisles are clear and safe for customers
- Discussed sales strategies with seniors to upsell and cross-sell products and boost sales.
- Managed over 20 customer calls per day.
- Increased sales by 10%.
Intern
COSMOS Pvt.ltd
05.2022 - 11.2022
- Compiled and analyzed data to create reports and presentations for senior management
- Conducted data entry and administrative tasks to support daily operations
- Assisted research team on several projects in design, develop, and test innovative robotic prototypes
- Gained hands-on experience in operation of new machinery such as SCARA, Cartesian Robots, showcasing adaptability and technical proficiency in professional setting.
Education
Bachelor of Science -
University Of Regina
Regina, SKMechatronics Engineering - Engineering Mechanics
ITM Vocational University
Vadodara , India08.2022
Skills
- Regulations and compliance
- Communication Skill
- Upsell and cross-sell
- Problem-solving
- Cash Handling
- Staff Training and Onboarding
- Eye for Detail
- Supply Ordering
- Inventory Control
- Documentation And Reporting
- Tech-Savvy
- Scheduling
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Crew Member
McDonald's
04.2024 - Current
Shift Manager
Brands Convenience
02.2023 - 01.2024
Intern
COSMOS Pvt.ltd
05.2022 - 11.2022
Bachelor of Science -
University Of Regina
Mechatronics Engineering - Engineering Mechanics
ITM Vocational University
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