Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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PRATHAM BISTA

PRATHAM BISTA

Charlottetown,PE

Summary

Highly skilled and result-oriented professional with solid academic results. Proven ability to assess and manage complex obstacles; viewed as a troubleshooter. Successful in intense and demanding environments, providing decisive team leadership and structure with a track record of motivating, and developing soldiers.

Overview

5
5
years of professional experience

Work History

Operational Assistant

World Wide Website
12.2023 - Current
  • Streamlined operational processes by identifying inefficiencies and implementing strategic solutions.
  • Enhanced team productivity by providing administrative support and coordinating schedules.
  • Collaborated with sales teams to develop targeted marketing campaigns that increased brand awareness and generated leads.
  • Reduced processing time for administrative tasks through the implementation of innovative technology solutions.

FRONT DESK AGENT & NIGHT AUDITOR

Holman Grand Hotel
11.2021 - Current
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Run an audit and look after all the monetary transactions of the day.
  • Calculate all the transactions, balance them, and find the missing transactions if any.
  • Book rooms and meeting halls through calls, emails and walk in. Meeting rooms setup.
  • Prepare all the payment folios and assist guests with their bills.
  • Reply the emails, solve the inquires and easy the guest stay.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

FRONT DESK AGENT

Holland College - McMillan Building
03.2022 - 12.2022
  • Greet guests and respond to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.
  • Provide information through calls and emails and clarify the facilities available.
  • Sell membership, day pass and visitor pass to customers.
  • Look over the reservation of Court, Fitness, Dance Hall, and other facilities available.
  • Check In – Check Out when members get in and out from the building.
  • Supervise the whole building through CCTV and take actions if necessary.

CASHIER/HELPER

Thai Express
10.2021 - 11.2021
  • Handling eats in, take out and online food orders.
  • Detailing with cash and card payment.
  • Summarizing the orders and closing cash registers at the end of the shift.
  • Sanitizing the front desk.
  • Excellent customer service.

JUNIOR ACCOUNTANT

Koteshwor Business Association
07.2019 - 01.2021
  • Data collection, Bookkeeping, Reconciliation and Financial analysis.
  • Prepare report based on weekly sales.
  • Made suggestions for basis changes to better performance in the business

Education

Diploma in Business Administration - Accountancy, & Marketing

HOLLAND COLLEGE
04.2024

High School Diploma -

SOS HARMANN GMEINER SCHOOL
06.2018

NEPAL ARMED POLICE FORCE SCHOOL
07.2015

Skills

  • Audit
  • Customer Service
  • Time Management
  • Supervision/Leadership
  • Communication
  • Social Media
  • Adaptability
  • Collaborator
  • Public speaking
  • Conflict Resolution
  • Strong work ethic
  • Multitasking
  • Document management
  • Problem-solving

Languages

English
Nepali
Hindi & Punjabi
German

References

Erroll Affleck

Holland college professor of Marketing and Hospitality

902-330-4966

eaffleck@hollandcollege.com


Nadine Moore

Manager of McMillan at Holland College

902-940-1346

nmore@hollandcollege.com

Timeline

Operational Assistant

World Wide Website
12.2023 - Current

FRONT DESK AGENT

Holland College - McMillan Building
03.2022 - 12.2022

FRONT DESK AGENT & NIGHT AUDITOR

Holman Grand Hotel
11.2021 - Current

CASHIER/HELPER

Thai Express
10.2021 - 11.2021

JUNIOR ACCOUNTANT

Koteshwor Business Association
07.2019 - 01.2021

Diploma in Business Administration - Accountancy, & Marketing

HOLLAND COLLEGE

High School Diploma -

SOS HARMANN GMEINER SCHOOL

NEPAL ARMED POLICE FORCE SCHOOL

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