Asis Chowdhary
Toronto,ON
Summary
Dependable Executive Team Leader with demonstrated abilities to handle issues with tact and remain calm under pressure. Offering over 3 years of expertise in various roles for organizations in the customer service industry. An enthusiastic personality with skills in personal finance and client communications.
Overview
4
4
years of professional experience
Work History
Executive Team Leader - Client Communication
Cadillac Fairview
2022.01 - Current
- Responded to guests, including email, telephone and in-person inquiries.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
- Investigated guest complaints and utilized critical thinking to foster expedient resolution.
- Implemented training process for newly hired employees and cultivated customer loyalty
- Established and modeled positive service attitude to meet company's expected guidelines.
- Drove business development by pursuing partnerships, funding and revenue streams.
Front Desk Supervisor - Administration
MPS
2021.01 - 2022.12
- Managed customer complaints and rectified issues to complete satisfaction.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Completed financial audits on scheduled basis.
Education
Canadian Investment Fund Courae - Personal Finance Planning
IFSE
11.2023
Equity Trading And Sales -
CSI
11.2023
Associate of Science - Chemical and Biological Engineering
Seneca College of Applied Arts And Technology
North York, ON01.2021
Skills
- Attention to Detail
- Excellent Written and Verbal Communication
- Payment Processing
- Investment Analysis
- Strong Communication and Interpersonal Skills
- Product Knowledge
- Building Customer Relationships and Loyalty
- Risk Assessment
- Computer Proficiency and Microsoft Office
Languages
English
Full Professional
French
Limited
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Executive Team Leader - Client Communication
Cadillac Fairview
2022.01 - Current
Front Desk Supervisor - Administration
MPS
2021.01 - 2022.12
Canadian Investment Fund Courae - Personal Finance Planning
IFSE
Equity Trading And Sales -
CSI
Associate of Science - Chemical and Biological Engineering
Seneca College of Applied Arts And Technology
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