PRASHIL CHANDRA
Elk Grove
Summary
Dynamic sales representative with a strong background in customer service. Proven ability to resolve complex issues and enhance customer satisfaction through effective communication and technical support.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
HB Tech
12.2024 - 01.2025
- Developed product knowledge to effectively address customer inquiries and enhance sales opportunities.
- Assisted in managing inventory levels to ensure availability of high-demand products.
- Collaborated with team members to streamline sales process transactions efficiently using point of sale(POI) systems.
- Consistently recognized for maintaining a professional demeanor and resolving complex customer issues
- Provided specialized technical support for automotive electronics, including testing and verifying compatibility for vehicle sound systems,headlights and after market screens.
Volunteer
The Edge Security Services
12.2023 - 01.2024
- Assisted in conducting security assessments to identify vulnerabilities in client operations.
- Monitored access points to ensure adherence to security protocols and procedures.
- Collaborated with team members to implement effective crowd control strategies during events.
- Supported incident response efforts by documenting events and reporting findings to supervisors.
Volunteer
Kundan Singh
12.2022 - 01.2023
- Provided high-quality customer service by assisting shoppers with product locations and general inquiries in a high-volume retail environment.
- Maintained an organized and welcoming storefront, ensuring a positive first impression for all visitors.
- Collaborated with the floor team to manage inventory flow and streamline the checkout process during busy periods.
- Developed strong interpersonal and multitasking skills while managing diverse customer needs.
Volunteer
Fiji Red Cross
08.2022 - 09.2022
- Supported the delivery of essential healthcare resources and health awareness programs to underserved families across local communities.
- Assisted medical staff during community health screenings, helping to manage patient flow and ensure accurate documentation of family health needs.
- Facilitated educational sessions on hygiene, sanitation, and disease prevention (such as NCDs and communicable diseases) to empower families with preventative care knowledge.
- Maintained strict confidentiality and demonstrated cultural sensitivity when working with diverse households in both urban and rural settings.
Reference
Hb Tech
- Shaina Sazia Ali, Manager at HBTech Pte Limited, Fiji. 153 Toorak Road Suva. (+679)-926 2127/ 734 6338
- Jagdish Bali ,Managing Director of Building@ Waterproofing PTE Limited. (+679)- 3313770
Education
No Degree - Science
Consumnes River College
Sacramento, CA11-2027
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
HB Tech
12.2024 - 01.2025
Volunteer
The Edge Security Services
12.2023 - 01.2024
Volunteer
Kundan Singh
12.2022 - 01.2023
Volunteer
Fiji Red Cross
08.2022 - 09.2022
Reference
Hb Tech
No Degree - Science
Consumnes River College