Prashanth Yogendran
Summary
Experienced server with a background in computer programming and a passion for leading and mentoring others as a camp leader. Seeking a position as a server where I can utilize my strong communication skills, attention to detail, and customer service expertise to provide exceptional dining experiences for guests.
Professional hospitality specialist with robust experience in fast-paced environments. Skilled in supporting servers, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Assistant
Scotland Yard Pub
01.2024 - Current
- Assisted with delivering food and beverages, ensuring timely and accurate service to enhance guest satisfaction
- Set up and cleaned tables, and ensured dining areas were organized and well-stocked, adhering to health and safety standards.
Busser
The Old Spaghetti Factory
10.2023 - 12.2023
- Clearing and resetting tables promptly to ensure a clean and organized dining area.
- Assisting servers by delivering food and beverages to tables in a timely and efficient manner.
- Collaborating with kitchen staff to ensure smooth communication and coordination during peak hours.
- Maintaining cleanliness and organization in the dining and service areas, including sweeping, mopping, and restocking supplies.
- Responding promptly to guest requests and ensuring a positive and enjoyable dining experience.
- Assisting with basic food preparation tasks as needed.
- Adhering to all health and safety regulations and restaurant policies.
Server
The Owl: A Firkin Pub
06.2023 - 08.2023
- Deliver top-notch customer service by greeting guests, assisting with menu selections, and addressing inquiries to ensure a positive dining experience.
- Effectively take and record food and beverage orders, utilizing strong menu knowledge to provide recommendations and suggestions.
- Collaborate with kitchen and bar staff to coordinate orders and maintain efficient service during peak business hours.
- Utilize upselling techniques to increase sales and enhance the overall dining experience for guests.
- Handle cash transactions accurately and process credit card payments using POS systems, ensuring financial accuracy.
- Maintain clean and organized tables, resetting them efficiently for the next guests, and ensuring a tidy dining environment.
- Uphold pub policies and procedures regarding cleanliness, hygiene, and safety standards.
Server
Park Inn Bar and Grill
11.2022 - 04.2023
- Greeted guests warmly and created a welcoming atmosphere.
- Took accurate orders and ensured timely delivery of food and beverages.
- Offered recommendations, answered questions, and accommodated special requests with extensive menu knowledge.
- Ensure orders were prepared correctly and delivered promptly.
- Maximized revenue opportunities through upselling techniques.
- Maintain clean and organized tables, resetting them efficiently for the next guests, and ensuring a tidy dining environment.
Education
Bachelors of Information Technology
George Brown College
Toronto, ON04-2026
Computer Programming
Seneca College of Applied Arts And Technology
Toronto, ON04-2024
Skills
- Customer service excellence
- Order accuracy and POS management
- Upselling strategies
- Food Safety compliance
- Team collaboration
- Conflict resolution skills
- Adaptability in fast paced environments
Certification
- Smart Serve
- Smart Serve Ontario
- 06/2023
- 2306041447711
Timeline
Server Assistant
Scotland Yard Pub
01.2024 - Current
Busser
The Old Spaghetti Factory
10.2023 - 12.2023
Server
The Owl: A Firkin Pub
06.2023 - 08.2023
Server
Park Inn Bar and Grill
11.2022 - 04.2023
Bachelors of Information Technology
George Brown College
Computer Programming
Seneca College of Applied Arts And Technology
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