Summary
Overview
Work History
Skills
Languages
Education
Timeline
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Harshit Sharma

Surrey ,Bc

Summary

  • Hardworking Inventory Specialist bringing [Number] years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
  • Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
  • Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Warehouse Lead

Malhotra trading
Surrey , Vancouver
2022.08 - Current
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Managed resource allocation and scheduling of employees.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

Customer Service Associate

Wireless Solutions Inc
Surrey , Vancouver
2021.12 - 2022.08
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Responded proactively and positively to rapid change.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Sought ways to improve processes and services provided.

Cashier

Fraserview meats
Surrey, Surrey
2020.12 - 2021.07
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Skills

  • Team Leadership
  • Advertising Techniques
  • Brand Management
  • Sales and Marketing
  • Business Management Principles
  • Supply Chain Management
  • Staff Management
  • Business Planning
  • Customer Relationship Management
  • Monthly Inventory
  • Staff Supervision
  • Shipping and Receiving
  • Packing and Scanning
  • Refund Handling
  • Verbal and Written Communication

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional

Education

High School Diploma -

Fleetwood Park Secondary School
Surrey
2021.01 - 2023.01

Timeline

Warehouse Lead

Malhotra trading
2022.08 - Current

Customer Service Associate

Wireless Solutions Inc
2021.12 - 2022.08

High School Diploma -

Fleetwood Park Secondary School
2021.01 - 2023.01

Cashier

Fraserview meats
2020.12 - 2021.07

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Harshit Sharma