Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Hi, I’m
Hassan Al Ghazzi
Warehouse manager
Laval ,QC
Summary
Overview
16
years of professional experience
Work History
IOS Solutions
Warehouse Lead
03.2022 - Current
Job overview
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Enhanced employee productivity with comprehensive training programs and performance evaluations.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Assisted in budget preparation, tracking expenses, and identifying cost-saving opportunities within the warehouse operations.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Coordinated with purchasing department to maintain optimal stock levels, avoiding overstocks or shortages that could impact operations.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Used hand-held scanners and physical logs to accurately track item movements.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
BONI SOIR/Ultramar Gas Station
Cashier
04.2021 - 10.2022
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Gema Pizzeria
Dishwasher
03.2022 - 05.2022
Job overview
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
IOS Solutions
Floor Supervisor
02.2022 - 04.2022
Job overview
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
- Reduced staff turnover rates by fostering a positive work environment and promoting open communication.
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Assisted with budgeting activities focused on cost control measures that improved overall profitability.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Corcan Industries
Cleaning Crew Member
09.2012 - 07.2015
Job overview
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
M&H Convenience
Store Clerk
06.2008 - 08.2012
Job overview
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Contributed to increased sales through expert product knowledge, personalized recommendations, and upselling when appropriate.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Supported visual merchandising efforts by creating attractive displays that showcased products effectively and drove customer interest.
- Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
Education
Acheron CollegeKingston, ON
High School Diploma
University Overview
Cégep Marie-VictorinMontreal, QC
No Degree from Human Resource And Organization Psychology
University Overview
Skills
- Materials Transportation
- Shipping and Receiving
- Warehouse Functions
- Product Packaging
- Performance Improvement
- Supervisory Experience
- Labor Scheduling
- Attention to Detail
- Quality Assurance
- Process Improvement
- Safety Compliance
- Computer Literacy
- Conflict Resolution
- Load Planning
- Decision Making
- Organizational Skills
- Problem Solving
- Project Management
- Equipment Maintenance
- Multitasking
- Team Leadership
- Record Keeping
- Customer Service
- Performance Monitoring
- Stock Control
- Forklift Operation
- Order Picking
- Logistics Coordination
- Warehouse Operations
- Time Management
- Adaptability
- Floor Space Maximization
- Staff Training
- Staff Management
- Production Planning
- Vendor Relationship Management
- Workflow Coordination
- Space Planning
- Budget Management
- Logistics Management
- Loading and Unloading
- Documentation
- Cost Reduction
- Contract Negotiation
- Employee Scheduling
- Safety Standards
- Supplies Inventory
- Multiple Priorities Management
- Waste Controls
- Billing and Invoicing
- Goal Setting
- Logistics
- Budget Adherence
- Collaborative Teamwork
- Coaching and Motivation
- Staff Supervision
- Safety Monitoring
- Delegating Work
- Team Coaching
- Forklift Operations
- Team Building and Leadership
- Hiring and Training
- Performance Evaluations
- Interpersonal Relationships
- Inventory and Stocking
- Facility Maintenance
- Warehouse Logistics
- Mentoring and Training
- Packing and Shipping
- Order Fulfillment
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Elementary
Timeline
Warehouse Lead
IOS Solutions
03.2022 - Current
Dishwasher
Gema Pizzeria
03.2022 - 05.2022
Floor Supervisor
IOS Solutions
02.2022 - 04.2022
Cashier
BONI SOIR/Ultramar Gas Station
04.2021 - 10.2022
Cleaning Crew Member
Corcan Industries
09.2012 - 07.2015
Store Clerk
M&H Convenience
06.2008 - 08.2012
Acheron College
High School Diploma
Cégep Marie-Victorin
No Degree from Human Resource And Organization Psychology
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