Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Pranav Patel

Thorold,Canada

Summary

Hardworking and enthusiastic and trained in every face of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Meticulous individual skilled in different cooking techniques with a good understanding of food safety standards. Flexible with stamina to work in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Computer Service Technician

N R N Trading Inc.
01.2024 - Current
  • Optimized network functionality through troubleshooting connectivity issues and implementing necessary updates.
  • Assisted in the planning and execution of large-scale technology rollouts, ensuring seamless integration into existing systems while minimizing disruptions to daily operations.
  • Utilized remote access tools to provide efficient troubleshooting assistance even when clients were offsite, reducing the need for inconvenient in-person visits.
  • Provided training to end-users on new software applications, boosting overall efficiency at workstations.

Overnight Grocery Clerk

Real Canadian Superstore
01.2024 - Current
  • Increased efficiency in replenishing shelves by utilizing pallet jacks, hand trucks, and other equipment safely.
  • Strengthened overall customer experience within the grocery section by consistently executing merchandising strategies that presented visually appealing layouts and properly priced items.
  • Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.
  • Maintained safe working conditions by identifying potential hazards and reporting them to management promptly.

Line Cook

Philthy Philly's Restaurant
11.2022 - 12.2023
  • Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business
  • Prepared food items such as meats, poultry, and fish for frying purposes
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

IT Technician(REMOTE)

WPG
01.2021 - 08.2023
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.

Front Desk Receptionist/Guest Services Receptionist

Knights Inn Motel
11.2020 - 06.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Customer Service

Subway Restaurants
03.2019 - 12.2020
  • Provided outstanding customer service
  • Provided exemplary customer service on each field visit to deliver exemplary customer service
  • Evaluated customer service standards, policies, and procedures to verify customer service goal achievement
  • Participated in customer service training for internal teams to share knowledge and experience and improve the quality of customer service
  • Modeled best practices for sales and customer service

Customer Service

Pita Pit Restaurant
09.2018 - 04.2019
  • Developed customer service scorecards to measure customer service performance
  • Provided outstanding customer service
  • Provided exemplary customer service on each field visit to deliver exemplary customer service
  • Evaluated customer service standards, policies, and procedures to verify customer service goal achievement

Education

Diploma - Computer Engineering

NIAGRA COLLEGE
01.2020

Skills

  • Food presentation
  • Kitchen Operations
  • Line Management
  • Food Rotation
  • Inventory Management
  • Cleaning and organization
  • Food Storage
  • Customer Service
  • Crew training
  • Workload Management
  • Deep Fryer Operation
  • Reliable and Trustworthy
  • Grilling Techniques
  • Portion Control
  • Team Coordination
  • Line station oversight
  • Recipe Adaptation
  • Time Management
  • Food spoilage prevention
  • Equipment Maintenance
  • Highly motivated
  • Kitchen Station Setup
  • Appointment Scheduling
  • Customer communications
  • Technical Support

Availability

 Monday to Friday anytime after 6PM to Closing  also available for night shift 

 Saturday : Anytime day and night 

Sunday : Anytime day and night 

Timeline

Computer Service Technician

N R N Trading Inc.
01.2024 - Current

Overnight Grocery Clerk

Real Canadian Superstore
01.2024 - Current

Line Cook

Philthy Philly's Restaurant
11.2022 - 12.2023

IT Technician(REMOTE)

WPG
01.2021 - 08.2023

Front Desk Receptionist/Guest Services Receptionist

Knights Inn Motel
11.2020 - 06.2022

Customer Service

Subway Restaurants
03.2019 - 12.2020

Customer Service

Pita Pit Restaurant
09.2018 - 04.2019

Diploma - Computer Engineering

NIAGRA COLLEGE

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