Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Aydin Fazeli

Victoria,BC

Summary

Computer and desktop technician with a strong interest in technical assistance and resolving technical problems for users onsite and remotely. Currently in a computer technician role where I continue to develop and learn new abilities while contributing to the overall success of the organization. I also possess: Experience in servicing/fixing windows and Mac OS computers both hardware and software. Ability to handle multiple projects independently. Proficient in translating information from technical to management terminology.

Overview

6
6
years of professional experience
1
1
Certification

Work History

COMPUTER SERVICE TECHNICIAN

DRUGS
02.2020 - Current


  • Repair and service Mac, Windows, and iOS devices using guidelines for repair in a safe manner
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Linked computers to network and peripheral equipment.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.

TECH SPECIALIST

LONDON DRUGS
04.2022 - Current
  • Developing and translating technical language and concepts for people with varying technical abilities
  • Provide sales assistance and sell the latest Computer, Audio/Video, and Photo/Electronics trends and products to customers.

HELP DESK

MARION MACHINE INC
02.2022 - 04.2022
  • Assistance with troubleshooting printers and computers using Microsoft Office 365.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.

V Systems operator

01.2018 - 03.2021
  • First Robotic competitions
  • Install and set up necessary hardware and application for operating the systems.

Education

Associate of Science - Sciences

CAMOSUN COLLEGE
Victoria, BC
04.2023

Skills

  • Hardware Replacement
  • Computer Configurations
  • Hardware and Software Installation
  • Issue Resolution
  • Computer System Repair
  • Microsoft Active Directory
  • Network Repairs and Maintenance

Certification

Cisco Certified Network Associate (CCNA)

CompTIA A+

Apple iOS Certified Technician (AICT)

Apple Mac Certified Technician (AMCT)

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

TECH SPECIALIST

LONDON DRUGS
04.2022 - Current

HELP DESK

MARION MACHINE INC
02.2022 - 04.2022

COMPUTER SERVICE TECHNICIAN

DRUGS
02.2020 - Current

V Systems operator

01.2018 - 03.2021

Associate of Science - Sciences

CAMOSUN COLLEGE

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Aydin Fazeli