Pranav Alexander Pothan
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
English Language Instructor
BGHUD
MAVELIKARA
05.2019 - 01.2023
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Modified curriculum plans with colleagues to meet changing student needs.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Attended workshops to learn about student motivation and engaging learning activities.
- Improved instruction methods by using various assessment tools and strategies.
- Adopted new technologies and online platforms to facilitate student learning.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Coordinated communication between students and school administration to create culturally-sensitive learning environment.
Retail Sales Associate
Adidas Store
Bangalore ,India
07.2017 - 12.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue
Retail Sales Associate
Puma
Bangalore , India
03.2016 - 07.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Utilized upselling techniques to promote additional products and increase sales.
Guest Relations Associate
PVR Cinemas
Bangalore , India
09.2015 - 03.2016
- Typed up professional business correspondence, reports and other documents.
- Answered multi-line telephone system to aid guests, direct callers and take messages.
- Coordinated schedules and set appointments for guests and staff.
- Distributed promotional items and coordinated special guest engagement events.
- Sold tickets for different activities, dinners and special events.
- Logged guest interactions via email, phone and in-person in computer system.
- Compiled feedback to help management improve guest relations policies and prevent common conflicts.
- Scheduled and confirmed reservations for guests.
- Responded to guest inquiries to maximize guest satisfaction.
Education
Master of Arts - Tourism Management
Mahatma Gandhi University
Kottayam , India 08.2015
Bachelor of Arts - English Language And Literature
Bishop Moore College
Mavelikara , India 06.2013
Skills
- Organization
- Point of sale operation
- Organization
- Public Relations
- Time management
- Teamwork and Collaboration
- Communication
Languages
English
Availablity
Sunday to Saturday : Full Time
Accomplishments
- LUMINARY : MG UNIVERSITY
- BEST SALES ASSOCIATE
- IELTS OVERALL OF 7.5
- CERIFICATE HOLDER : ADDITIONAL SKILL DEVELOPMENT ,CINDUCTED BY KERALA GOVERNMENT.
Timeline
English Language Instructor
BGHUD
05.2019 - 01.2023
Retail Sales Associate
Adidas Store
07.2017 - 12.2018
Retail Sales Associate
Puma
03.2016 - 07.2017
Guest Relations Associate
PVR Cinemas
09.2015 - 03.2016
Master of Arts - Tourism Management
Mahatma Gandhi University
Bachelor of Arts - English Language And Literature
Bishop Moore College