Summary
Overview
Work History
Education
Skills
Certification
Volunteer work
Timeline
Generic

Pranav Mehta

North York,ON

Summary

A CIFC-certified professional with an educational background in hospitality management, aiming to leverage transferable skills for the first full-time role at the financial institution.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate/Customer Service (part Time)

Value Village
01.2023 - 12.2023
  • Interacted with customers and educated them on benefits of their donations to society and how company shares its profits with collaborative charity organizations.
  • Managed donation station, overseeing calculation and documentation of donations.
  • Successfully priced donations, resulting in 8% increase in revenue over previous year.
  • Delivered outstanding customer service, leading to increase in customer satisfaction scores

Peer Tutor/Mentor (part Time)

On Campus
01.2023 - 08.2023
  • Conducted one-on-one and group tutoring sessions, refining communication skills, resulting in 20%
    improvement in student satisfaction rate.
  • Crafting college presentations for students honed proficiency in Word for document creation, Excel for data analysis, and efficient Outlook use for streamlined communication and scheduling.
  • Assisted students in overcoming academic challenges, demonstrating strong problem-solving skills.
  • Maintained accurate records of tutoring sessions and student progress, showcasing organizational skills.

Team Member/Cashier (part Time)

Tim Hortons
01.2022 - 12.2022
  • Taking and making food and beverage orders, Ensuring positive and efficient experience for customers.
  • Managed stock levels efficiently, minimizing stockouts and ensuring product availability for customers.
  • Accurately processed cash transactions, maintaining 99% accuracy rate.

Education

Hospitality Management (2 Year Diploma) -

Cambrian College
ON, Canada
12.2023

High School Diploma -

Triple M Public School
India
04.2020

Skills

  • Sales expertise
  • Cash Handling
  • Organization skills
  • Computer/Digital literacy
  • Great communication
  • MS Word, Excel, Outlook
  • Client Relationship Management
  • Customer Experience
  • Financial Products Knowledge
  • Group Problem Solving
  • Regulatory Requirements
  • Financial Management/Planning

Certification

  • Canadian Investment Funds Course(CIFC) by IFSE Institute
  • Financial Markets Course by Yale University

Volunteer work

Worked as a team attendant at Raptors 905(NBA G League), enhancing communication and interpersonal skills through
valuable connections.

Timeline

Sales Associate/Customer Service (part Time)

Value Village
01.2023 - 12.2023

Peer Tutor/Mentor (part Time)

On Campus
01.2023 - 08.2023

Team Member/Cashier (part Time)

Tim Hortons
01.2022 - 12.2022

Hospitality Management (2 Year Diploma) -

Cambrian College

High School Diploma -

Triple M Public School

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Pranav Mehta