Summary
Overview
Work History
Education
Skills
Wet Lab Skills
Languages
Licenses
Timeline
Generic

Prakriti Sharma

Niagara Falls,ON

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Sales Associate/Cashier

Esso Gas Station
01.2024 - Current
  • Prepare merchandise for the sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • I helped customers locate products and checked the store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
  • Effectively manage OLG lottery transactions, ensuring accurate processing, customer assistance, and compliance with regulatory guidelines.

Customer Service Representative and Cashier (Part-time)

Minerva Tiffins
07.2023 - 12.2023
  • Expedited service and promptly delivering food and beverages with meticulous attention to customer preferences resulted in a 15% increase in positive customer feedback
  • balanced cash register at end of each shift, partnering with team to assure a seamless service flow
  • Implemented efficiency measures, reducing transaction errors by 15% and increasing daily order processing capacity by 20%
  • Managed multitasking during peak hours, handling phone and in-person orders
  • Focused on fostering teamwork, contributing to a 20% reduction in order processing time
  • Welcomed customers warmly, addressed South-Indian cuisine queries, and sustained an orderly cashier area, boosting positive feedback by 20%

Laboratory Technician

Almighty Healthcare Hospital
08.2021 - 07.2022
  • Applied practical knowledge in Clinical Pathology, Phlebotomy, Biochemistry, Hematology, and related fields, boosting laboratory efficiency by 20%
  • Collected blood samples with a 98% accuracy in labeling, ensuring adherence to high laboratory standards
  • Supervised a comprehensive chemical inventory, optimizing vendor interactions and decreasing procurement time by 20% through efficient ordering practices

Summer Intern (Certification course)

Cosmas Research Lab Ltd
03.2021 - 04.2021
  • Spent summer as intern, mastered diverse Pharmaceutical and Industrial Microbiology techniques, contributing to a 15% improvement in process efficiency
  • Gained expertise in industry standards, streamlining processes by 10%

Education

Post-graduate diploma - Food Safety and Quality Assurance Management

Lambton College Toronto
03.2025

Bachelor of Science - Biotechnology Honours

Khalsa College for Women, Panjab University
07.2021

Skills

  • Critical thinking
  • Investigative analysis
  • Preventative Maintenance
  • Order Processing
  • Sales Development
  • Customer service
  • Safety Analysis
  • Fluent English
  • MS Office
  • Non-Conformance reporting
  • Troubleshooting
  • HACCP
  • Team player
  • Flexible & adaptable

Wet Lab Skills

  • Basic Microbiology techniques- Staining techniques, Bacterial Growth estimation.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional

Licenses

Smart Serve (Valid till- 2029-04-04)

Timeline

Sales Associate/Cashier

Esso Gas Station
01.2024 - Current

Customer Service Representative and Cashier (Part-time)

Minerva Tiffins
07.2023 - 12.2023

Laboratory Technician

Almighty Healthcare Hospital
08.2021 - 07.2022

Summer Intern (Certification course)

Cosmas Research Lab Ltd
03.2021 - 04.2021

Post-graduate diploma - Food Safety and Quality Assurance Management

Lambton College Toronto

Bachelor of Science - Biotechnology Honours

Khalsa College for Women, Panjab University

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Prakriti Sharma