Summary
Overview
Work History
Education
Skills
Language
Timeline
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Sania Shadvar

Aurora,ON

Summary

Personable and dedicated retail sales associate with 4 years of experience in customer service. Enthusiastic with a positive attitude and proven skills in establishing rapport with clients. Seeking an opportunity to apply extensive knowledge to increase customer satisfaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate/Cashier

La Vie En Rose
07.2019 - Current
  • Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow
  • Gained marketing and sales experience by advertising promotions, explaining the company policies, closing sales, and adapting to client needs
  • Address customers' needs while quickly moving them through the check-out process
  • Improved customer shopping experience by utilizing product knowledge to provide personalized recommendation that leads to increased sales revenue
  • Greeted and assisted customers on the sales floor, ensuring exemplary customer service by delivering the ultimate experience
  • Worked on a team with 10 other sales associates to boost sales goals and units per transaction through constant communication and celebrating accomplishment
  • Applied problem-solving skills to resolve customer inquiries and disputes, and escalate using appropriate channels when necessary

Receptionist

Oak Ridges Dental
09.2019 - 12.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Bachelor of Science - Biology

Ryerson University
Toronto, ON
06.2025

High School Diploma -

Richmond Hill High School
Richmond Hill
06.2021

Skills

  • Critical Thinking
  • Process Improvement
  • Business Development
  • POS Systems
  • Fast Paced
  • Quick Learner
  • Customer Relations
  • Computer Skills
  • Organization Skills
  • Making Appointments
  • Expense Reporting
  • Data Inputting
  • Data Imports

Language

  • English - Native
  • French - Advanced
  • Farsi - Native

Timeline

Receptionist

Oak Ridges Dental
09.2019 - 12.2019

Sales Associate/Cashier

La Vie En Rose
07.2019 - Current

Bachelor of Science - Biology

Ryerson University

High School Diploma -

Richmond Hill High School

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Sania Shadvar