Dedicated professional with strong customer relationship management skills. Proven ability to drive client satisfaction and enhance operational efficiency through effective team leadership and data analysis.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Delivery Courier
GLIDEX Delivery & Service Limited
Grande Prairie, Alberta
10.2025 - Current
Delivered packages efficiently across designated routes
Communicated with customers regarding delivery schedules and changes
Sorted parcels according to delivery route.
Retails Sales Supervisor
Dap Group Limited
Fort saint John , BC
10.2022 - 07.2025
Supervised daily operations and coordinated team activities to enhance store performance
Counted and balanced registers
Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Customer Service Executive Officer
Bank of Ceylon
Colombo , Sri Lanka
09.2005 - 02.2023
Managed cash transactions while ensuring compliance with banking policies
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Collected deposits or payments and arranged for billing
Foreign Sales Representative
AL DAR Exchange Company LLC (BOC)
Doha, Qatar
2013 - 2014
Developed customized sales techniques to successfully sell and upsell services to new and existing clients
Senior Associate at PricewaterhouseCoopers Service Delivery Center (Kolkata) Private LimitedSenior Associate at PricewaterhouseCoopers Service Delivery Center (Kolkata) Private Limited
Manager at PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private LimitedManager at PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited
Senior analyst in Financial planning and analysis (FP&A) at PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (BANGALORE) PRIVATE LIMITEDSenior analyst in Financial planning and analysis (FP&A) at PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (BANGALORE) PRIVATE LIMITED