Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Prageeth Munasinghe

10029B, 106 Avenue - Grand Prairie,AB

Summary

Dedicated professional with strong customer relationship management skills. Proven ability to drive client satisfaction and enhance operational efficiency through effective team leadership and data analysis.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Delivery Courier

GLIDEX Delivery & Service Limited
Grande Prairie, Alberta
10.2025 - Current
  • Delivered packages efficiently across designated routes
  • Communicated with customers regarding delivery schedules and changes
  • Sorted parcels according to delivery route.

Retails Sales Supervisor

Dap Group Limited
Fort saint John , BC
10.2022 - 07.2025
  • Supervised daily operations and coordinated team activities to enhance store performance
  • Counted and balanced registers
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.

Customer Service Executive Officer

Bank of Ceylon
Colombo , Sri Lanka
09.2005 - 02.2023
  • Managed cash transactions while ensuring compliance with banking policies
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Collected deposits or payments and arranged for billing

Foreign Sales Representative

AL DAR Exchange Company LLC (BOC)
Doha, Qatar
2013 - 2014
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients

Education

IBSL

Institute of Bankers - London
Sri Lanka

Skills

  • Customer relationship management
  • Foreign Operation Handling
  • Financial reporting
  • Credit operation
  • Sales forecasting
  • Team leadership
  • Data analysis
  • Client services
  • Mortgage banking and analysis

Certification

Class 5 Driving License - 182931-048

Languages

English
Proficient (C2)
C2

Timeline

Delivery Courier

GLIDEX Delivery & Service Limited
10.2025 - Current

Retails Sales Supervisor

Dap Group Limited
10.2022 - 07.2025

Customer Service Executive Officer

Bank of Ceylon
09.2005 - 02.2023

Foreign Sales Representative

AL DAR Exchange Company LLC (BOC)
2013 - 2014

IBSL

Institute of Bankers - London
Prageeth Munasinghe