Prageeth Munasinghe
10029B, 106 Avenue - Grand Prairie,AB
Summary
Dedicated professional with strong customer relationship management skills. Proven ability to drive client satisfaction and enhance operational efficiency through effective team leadership and data analysis.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Delivery Courier
GLIDEX Delivery & Service Limited
Grande Prairie, Alberta
2025.10 - Current
- Delivered packages efficiently across designated routes
- Communicated with customers regarding delivery schedules and changes
- Sorted parcels according to delivery route.
Retails Sales Supervisor
Dap Group Limited
Fort saint John , BC
2022.10 - 2025.07
- Supervised daily operations and coordinated team activities to enhance store performance
- Counted and balanced registers
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
Customer Service Executive Officer
Bank of Ceylon
Colombo , Sri Lanka
2005.09 - 2023.02
- Managed cash transactions while ensuring compliance with banking policies
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Collected deposits or payments and arranged for billing
Foreign Sales Representative
AL DAR Exchange Company LLC (BOC)
Doha, Qatar
2013 - 2014
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
Education
IBSL
Institute of Bankers - London
Sri Lanka Skills
- Customer relationship management
- Foreign Operation Handling
- Financial reporting
- Credit operation
- Sales forecasting
- Team leadership
- Data analysis
- Client services
- Mortgage banking and analysis
Certification
Class 5 Driving License - 182931-048
Languages
English
Proficient (C2)
C2
Timeline
Delivery Courier
GLIDEX Delivery & Service Limited
2025.10 - Current
Retails Sales Supervisor
Dap Group Limited
2022.10 - 2025.07
Customer Service Executive Officer
Bank of Ceylon
2005.09 - 2023.02
Foreign Sales Representative
AL DAR Exchange Company LLC (BOC)
2013 - 2014
IBSL
Institute of Bankers - London