Summary
Overview
Work History
Skills
Timeline
Generic

Elvis Cal

York,ON

Summary

Delivery professional with extensive experience at Purolator, specializing in route optimization and customer relationship management. Expertise in GPS navigation and communication skills led to consistently timely deliveries and high customer satisfaction. Acknowledged for managing time-sensitive deliveries while upholding a clean driving record.

Overview

30
30
years of professional experience

Work History

Delivery Courier

Purolator
Vaughan, Ontario
01.2002 - Current
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
  • Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Drove an assigned truck between designated points according to established schedules for delivery purposes.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Reported any accidents or incidents involving company vehicles immediately to management.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Promptly responded to emergency calls for urgent deliveries within specified time frames.
  • Signed documents confirming receipt of goods upon delivery at destination points.
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Obtained official signatures and required payments for different types of deliveries.
  • Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
  • Sorted parcels according to delivery route.
  • Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
  • Coordinated with dispatch and team members via radio or phone to share updates and receive instructions.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.

Warehouse Worker

Leon's Furniture
Toronto, Ontario
03.1995 - 01.2002
  • Organized warehouse space for efficient storage of products.
  • Verified accuracy of incoming shipments against purchase orders.
  • Operated scanners, computers, and other equipment to track orders.
  • Inspected incoming shipments for damage or discrepancies.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Maintained accurate inventory records using computerized tracking systems.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Assembled orders according to customer requests.
  • Followed established guidelines for picking orders accurately.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Assisted in packaging and labeling of products for shipment.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Secured items in truck by strapping over protective padding.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Used scanners to track parcel information, condition or receipt.

Skills

  • GPS navigation
  • Cargo handling
  • Route optimization
  • Inventory management
  • Vehicle maintenance
  • Customer relationship management
  • Effective communication
  • Time management
  • Time sensitive deliveries
  • Multitasking and organization
  • Verbal and written communication
  • Working independently
  • Excellent driving skills
  • Clean driving record
  • Package pickup and delivery
  • Delivery management
  • Relationship building and rapport
  • Performance improvement

Timeline

Delivery Courier

Purolator
01.2002 - Current

Warehouse Worker

Leon's Furniture
03.1995 - 01.2002

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Elvis Cal