Pragati Gupta
Scarborough
Summary
Dynamic Communicative Disorders Assistant at Toronto Hearing Services, adept at enhancing patient care through effective communication and attention to detail. Successfully facilitated hearing assessments and product troubleshooting, while demonstrating strong time management skills. Proven ability to foster relationships and promote positive outcomes in diverse settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communicative Disorders Assistant
Toronto Hearing Services
10.2022 - Current
- Under the direction of the clinician , and where appropriate , perform hearing screening and hearing assessments.
- Assist in troubleshooting customer product concerns.
- Assist customers in basic product maintenance and care.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel, referrals, telephone inquiries etc.
- Worked closely with management to provide effective assistance.
Instructor Therapist
ABA Scarborough
06.2022 - 07.2024
- Developed strong relationships with students, parents, and colleagues, fostering effective communication channels that promoted positive outcomes.
- Encouraged creativity and self-expression among students through art therapy interventions designed to help them explore emotions in a healthy way.
- Boosted social interaction abilities for students with Autism Spectrum Disorder through structured play activities and group exercises.
- Facilitated administration and scoring of standardized tests and assessments to draw meaningful data regarding learning and growth.
Team Member
Subway Restaurants
06.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Operated register to process payments and collect cash payment for order totals.
Clinical Audiologist
Aanvii Hearing Solutions Private Ltd
11.2018 - 11.2020
- Advised on appropriate hearing conservation measures for occupational settings, reducing the incidence of noise-induced hearing loss among employees.
- Established strong relationships with referring physicians, ensuring seamless coordination of care for shared patients.
- Counseled patients to discuss hearing loss concerns and candidacy for personal amplification devices, hearing aids, and amplifiers.
- Planned individually designed treatment programs to restore more seamless communication and improve hearing.
- Promoted, sold and fit hearing aids and accessories, boosting overall sales .
- Measured hearing acuity and identified type and degree of hearing loss for patients by performing pure tone audiometry, speech audiometry and immittance audiometry testing.
- Took ear impressions and molds, ordered instruments, and fitted devices, making adjustments for comfort and optimal functionality.
Education
Graduate Certificate - Communicative Disorders Assistant
Georgian College
Barrie10-2022
Graduate Certificate - Autism And Behavior Science
St. Clair College of Applied Arts And Technology
Windsor, None06-2021
Bachelor of Science - Audiology And Speech Language Pathology
SRM Institute of Science And Technology
Chennai, Tamil Nadu , India12-2018
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Administrative duties
Languages
English
Professional Working
Certification
Certified Dementia Practioner
Interests
- Music
- Volunteering
- Dancing
Timeline
Communicative Disorders Assistant
Toronto Hearing Services
10.2022 - Current
Instructor Therapist
ABA Scarborough
06.2022 - 07.2024
Team Member
Subway Restaurants
06.2021 - 08.2021
Clinical Audiologist
Aanvii Hearing Solutions Private Ltd
11.2018 - 11.2020
Graduate Certificate - Communicative Disorders Assistant
Georgian College
Graduate Certificate - Autism And Behavior Science
St. Clair College of Applied Arts And Technology
Bachelor of Science - Audiology And Speech Language Pathology
SRM Institute of Science And Technology
Similar Profiles
Fernando Da Luz CarnelosFernando Da Luz Carnelos
Heavy Duty Cleaner at City of Toronto Senior Services and Long Term Care Division-TorontoHeavy Duty Cleaner at City of Toronto Senior Services and Long Term Care Division-Toronto
XIN LINXIN LIN
Resource Consultant Internship at Toronto Children’s Services, City of TorontoResource Consultant Internship at Toronto Children’s Services, City of Toronto
Meghan WilsonMeghan Wilson
Paramedic Level 1 at City Of Toronto - Toronto Paramedic ServicesParamedic Level 1 at City Of Toronto - Toronto Paramedic Services
Divine AdewuiDivine Adewui
Bilingual Customer Service Representative at LineOneBilingual Customer Service Representative at LineOne
Chenyu BaiChenyu Bai
Front Desk Receptionist /Assistant Warehouse Manager at Best Office IncFront Desk Receptionist /Assistant Warehouse Manager at Best Office Inc