Pradeep Mor

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

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• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.