Mandeep Kaur
New Minas
Summary
Compassionate and dedicated Resident Care Attendant with experience supporting seniors in retirement and healthcare settings. Skilled in assisting with personal care, daily living activities, and maintaining a safe, clean, and comfortable environment. Strong ability to build trust with residents through patience, empathy, and cultural sensitivity. Trained in First Aid, CPR, and WHMIS with a proven commitment to promoting dignity, independence, and quality of life for older adults.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Care Attendant (RCA)
Cataraqui Heights Retirement Residence
06.2024 - 09.2025
- Assisted residents with activities of daily living including bathing, dressing, grooming, toileting, and feeding.
- Supported mobility and transfers using safe lifting and handling techniques.
- Maintained a hygienic and organized environment by cleaning rooms, sanitizing high-touch surfaces, and managing laundry.
- Observed, recorded, and reported changes in residents’ physical or emotional condition to healthcare staff.
- Provided companionship, emotional support, and active listening to foster residents’ mental well-being.
- Assisted with recreational and group activities to encourage socialization and engagement.
Cashier /Assistant Store Supervisor
Circle K, Gas Station
10.2023 - 09.2025
- Maintained cleanliness and safety standards throughout the store, including restrooms and customer areas.
- Handled customer service duties in a fast-paced environment with professionalism and care.
- Strengthened multitasking, teamwork, and communication skills.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Provided excellent customer service, addressing inquiries and resolving concerns promptly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Collaborated with team members to ensure smooth store operations during high-traffic periods.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Monitored customers for signs of security concerns and escalated issues to management.
Childcare Centre Placements (ECE Training)
01.2024 - 01.2025
- Maintained safe and sanitary classrooms by disinfecting toys, surfaces, and activity areas.
- Assisted children with meals, routines, and personal care needs.
- Applied patience, empathy, and communication skills transferable to senior care.
Education
Diploma - Early Childhood Education
St. Lawrence College
Kingston, ON01.2025
Diploma - Computer Applications
R.S. Institute
Tarn Taran, Punjab01.2022
Senior Secondary Education - 12th Grade
SGAD English Medium School
Tarn Taran, Punjab01.2020
Skills
- Sanitation, Infection Control & Housekeeping
- Workload prioritization
- Cash handling expertise
- Multitasking and organization
- Adaptability and dependability
- Relationship building
- Flexible schedule
- New hire training
- Upselling strategies
- Customer service excellence
- Communication, Empathy & Active Listening
- Team Collaboration in Healthcare Settings
- Cultural Sensitivity & Respect for Diversity
Languages
English
Punjabi
Hindi
Certification
- Standard First Aid & CPR
- SABR- Selling Alcoholic Beverages Responsibly
- SafeCheck, Advanced Food Safety Certification
- WHMIS – Workplace Hazardous Materials Information System
- CCOHS – Canadian Centre for Occupational Health and Safety
- OHRC – Ontario Human Rights Commission
Timeline
Resident Care Attendant (RCA)
Cataraqui Heights Retirement Residence
06.2024 - 09.2025
Childcare Centre Placements (ECE Training)
01.2024 - 01.2025
Cashier /Assistant Store Supervisor
Circle K, Gas Station
10.2023 - 09.2025
Diploma - Computer Applications
R.S. Institute
Senior Secondary Education - 12th Grade
SGAD English Medium School
Diploma - Early Childhood Education
St. Lawrence College
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