Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
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Prachi Pathak

Toronto,ON

Summary

Accomplished Manager with a proven track record at MR.SUB and Country Style, enhancing operational efficiency and elevating customer satisfaction. Expert in team leadership and sales management, demonstrated through surpassing sales targets and fostering a motivated team environment. Skilled in complex problem-solving and effective communication, achieving significant improvements in staff performance and service delivery.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Salad Artist

Mandy's
02.2025 - Current
  • Collaborated with team members to maintain a clean and organized work environment, adhering to health standards.
  • Adapted quickly to changing menu items and seasonal ingredients, ensuring freshness in offerings.
  • Implemented food safety practices during preparation and service, minimizing risk of contamination.
  • Facilitated seamless communication between front-of-house and kitchen staff, ensuring accurate order fulfillment and timely service.
  • Maintained immaculate cleanliness standards, following strict sanitation guidelines for food safety compliance.

Ambassador

Dave's Hot Chicken
11.2024 - Current
  • Engaged customers by providing exceptional service and product knowledge.
  • Collaborated with team members to maintain a high-energy atmosphere during peak hours.
  • Assisted in training new ambassadors on operational procedures and customer engagement strategies.
  • Supported promotional events by effectively communicating brand messaging to diverse audiences.
  • Adapted quickly to changing customer needs, enhancing overall satisfaction through personalized interactions.

Manager

MR.SUB and Country Style
08.2024 - 01.2025
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

BBA - General Business

Georgian College
Toronto, ON
10.2024

Skills

  • Customer service skills
  • Problem-solving and resolution skills
  • Attention to detail
  • Technical proficiency (MS Office, online portals)
  • Organizational and multitasking skills
  • Teamwork and collaboration

Languages

English
Professional Working

Certification

IFIC certification in progress

Additional Information

  • Willing to relocate for the right opportunity.
  • Available to start immediately or as per your requirement.

Timeline

Salad Artist

Mandy's
02.2025 - Current

Ambassador

Dave's Hot Chicken
11.2024 - Current

Manager

MR.SUB and Country Style
08.2024 - 01.2025

BBA - General Business

Georgian College

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Prachi Pathak