PRACHI JETHWA
Brampton,ON
Summary
Driven professional with a strong background in customer service and cash handling, demonstrated during tenure at D-Mart Shopping Centre. Excelled in complex problem-solving and customer assistance, enhancing customer satisfaction. Skilled in maintaining high accuracy levels in transactions, showcasing work ethic and integrity. Proven ability to improve operational efficiency and customer experience. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Receptionist
APEX OVERSEAS & EDUCATION CONSULTANT
NADIAD, GUJARAT, INDIA
02.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
D-Mart Shopping Centre
NADIAD, GUJARAT, INDIA
11.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Post-Degree Certificate - Human Resource Management
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON05.2025
Bachelor Of Commerce - Accounting
Sardar Patel University
Anand Gujarat07.2021
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Refunds and exchanges
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Receptionist
APEX OVERSEAS & EDUCATION CONSULTANT
02.2023 - 03.2024
Cashier
D-Mart Shopping Centre
11.2021 - 01.2023
Post-Degree Certificate - Human Resource Management
Sheridan College Institute of Technology And Advanced Learning
Bachelor Of Commerce - Accounting
Sardar Patel University