Prabin Sharma
Brampton,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Have some experience in warehouse working environment with team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service
BhatBhateni Supermarket`
01.2021 - 08.2022
- managed incoming calls and customer service inquiries.
- replenishing the grocery shelves
- assisting with the checkout process
- Take ownership of customer issues.
- Troubleshoot problems and drive resolutions.
- Collect prompt and accurate customer feedback
Warehouse Worker
Biratnagar Noodles Production
02.2019 - 08.2020
- Process, package and ship orders accurately.
- Organize stocks and maintain inventory.
- Inspect products for defects and damages.
- Examine ingoing and outgoing shipments.
- Organize warehouse space.
- Receive, unload and place incoming inventory items appropriately.
- Check, verify and fill customer invoices.
Education
Bachelor - Computer Science
Algoma University
Brampton, ONHigh School Diploma -
Saint Xaviers COllege,
KAthmandu, Nepal09.2022
Skills
- Warehouse Operations
- Supply Ordering
- Shipping and Receiving
- Storage Organization
- Inventory Tracking
- Material Handling
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service
BhatBhateni Supermarket`
01.2021 - 08.2022
Warehouse Worker
Biratnagar Noodles Production
02.2019 - 08.2020
Bachelor - Computer Science
Algoma University
High School Diploma -
Saint Xaviers COllege,
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