Hamed Hamnava
Sacramento
Summary
Dynamic and results-oriented professional with a proven track record at Hot Shots Billiards & Sports Bar, excelling in customer service and warehouse operations. Demonstrated ability to manage high-stress situations and streamline processes, enhancing customer satisfaction and operational efficiency. Skilled in teamwork and merchandise stocking, committed to maintaining professionalism and achieving excellence in fast-paced environments.
Energetic and dependable individual with knack for teamwork and efficiency. Possesses solid understanding of logistical operations and hands-on skills in loading and unloading cargo. Aims to contribute to smooth and timely operations by ensuring safety and precision.
Overview
6
6
years of professional experience
Work History
Customer Service
Hot Shots Billiards & Sports Bar
08.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Welcomed customers and helped determine their needs.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Bussed and reset tables to keep work areas clean.
CAP 2 Associate
Walmart
09.2018 - 08.2020
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Streamlined unloading process, ensuring accurate delivery counts and quick turnaround times for incoming shipments.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Marked stock with identification tags and labels to outline information such as storage locations.
Education
High School Diploma -
Burdur Lisesi
05.2011
Skills
- Customer service
- Active listening
- Store maintenance
- Warehouse operations
- Product stocking
- Stress tolerance
- Truck unloading
- Teamwork and collaboration
- Merchandise stocking
- Cash register operations
Languages
Persian
Native or Bilingual
Turkish
Full Professional
Timeline
Customer Service
Hot Shots Billiards & Sports Bar
08.2020 - Current
CAP 2 Associate
Walmart
09.2018 - 08.2020
High School Diploma -
Burdur Lisesi
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