Prabhjot Sandhu

Selected as part of a small cohort for a B2B SaaS Sales Program.

• One of 15 students selected to be a part of the program
• Participated in weekly cold calling role plays with an experienced Tech Sales Coach
• Role-played as a BDR of B2B SaaS companies like Vidyard, Auvik, Encircle, D2L, Magnet Forensics & Axonify
• Practiced and refined our conversations around the following principles; relevant, short and engaging

• Reduced overdue payments by 20% through improved invoicing and follow-up processes
• Had a 30% reduction in processing time by implementing a streamlined payroll system
• Reduced payment errors by 15% by identifying and correcting billing discrepancies

• Sold 200+ products with a 90% successful installation rate
• Met with 5+ property managers daily to set up a kiosk in the lobby of their condo/apartment
• Tracked all interactions via SalesForce

• Increased customer satisfaction rating by 10% through proactive outbound calling
• Achieved a 95% compliance rate by adhering to Standard Operating Procedures
• Handled 80+ tasks daily, exceeding department average by 20%

• Answered 100+ inbound customer calls daily
• Achieved a customer satisfaction score of 95% by tailoring product needs to the customer
• Reduced customer order times by 15% by following compliance and listening to the customers needs

• Sold 160 Cogeco products to new and existing customers with a 95% successful installation rate
• Increased conversion rate by 20% through effective communication of the services and products relevant to the customer
• Maintained a follow-up schedule leading to a 40% increase in lead conversions