Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Manager

Prabhjot Kaur

Regina,SK

Summary

Dynamic leader with proven customer service and team leadership skills honed at Burger King and SRG&CC. Excelled in enhancing team performance and customer satisfaction through decisive action and effective time management. Expert in optimizing security and sales operations, showcasing a blend of hard and soft skills to drive success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Burger King
12.2019 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Established team priorities, maintained schedules and monitored performance.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Sales Associate

Bath & Body Works
03.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Security Officer

SRG&CC
01.2020 - 01.2021
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Education

Certificate In Business Administration - Business Administration And Management

University of Regina
Regina, None
04.2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Languages

English
Full Professional

Certification

Cpr and First Aid certification

Timeline

Sales Associate

Bath & Body Works
03.2022 - 12.2022

Security Officer

SRG&CC
01.2020 - 01.2021

Manager

Burger King
12.2019 - Current

Certificate In Business Administration - Business Administration And Management

University of Regina

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Prabhjot Kaur